Index for Researchers

1. A Message from the Top Management
2. Policies and Promotion Framework for CSR Initiatives
3. Corporate Governance
4. Risks and Opportunities Related to Sustainability
5. Fair Operating Practices
6. Supply Chain Management
7. Environment
8. Customers
9. Employees
10. Local Communities
11. North America
12. China

Category	Item	Corresponding page
1. A Message from the Top Management	A Message from the Top Management	A Message from the Top Management
2. Policies and Promotion Framework for CSR Initiatives	Basic Policies	Basic Policies of Sustainability Initiatives
	Organization and Responsible Persons	Sustainability Management
	Identifying Material Issues	Seven & i Holdings' Material Issues
3. Corporate Governance	Corporate Governance	Corporate Governance Corporate Governance Report
4. Risks and Opportunities Related to Sustainability	Risks and Opportunities Related to Sustainability	Risks and Opportunities Related to Sustainability
5. Fair Operating Practices	Policy on Legal Compliance	Compliance (Legal Compliance) Relationship with Business Partners
	Organization and Responsible Persons	Compliance System Promotional Framework for Material Issues
	Measures	Education and Training of Employees System for Prevention of Noncompliance regarding Business Partners
	Compliance Awareness Survey for Employees	Survey on Compliance Employee Engagement Survey
	Internal Reporting System	Internal Reporting System
	Human Rights	Human Rights Initiatives Support for the United Nations Global Compact
	Tax	Tax-Related Policies Tax-Related Risks Tax-Related Reports
6. Supply Chain Management	Basic Policy Regarding Business Partners	Strengthening implementation of the Business Partner Action Guidelines Relationship with Business Partners
	Organization and Responsible Persons	Promotional Framework for Material Issues
	Promoting CSR among Business Partners	Compliance with the Guideline through the Self Check Sheet Conducting Business Partners' CSR Audits Audit Results for the Fiscal Year Ended February 28, 2018
	Reporting System	Business Partner Help Line
	Employee Education and Incentives	Education and Training of Employees
7. Environment	Basic Policy Regarding the Environment	Approach to Material Issues Preservation of the Global Environment
	Organization and Responsible Persons	Promotional Framework for Material Issues
	Reducing CO2 Emissions	Environmental Management Initiatives to Realize a Low-Carbon Society Reducing Environmental Impact in the Supply Chain Fundamental Policies Relating to Measures to Contribute to the Prevention of Global Warming
	Greenhouse Gas Emissions Verification	Greenhouse Gas Emissions Verification Statement
	Reducing Water Usage	Water management
	Reducing Waste Products	Promoting Food Recycling
	Reducing and Innovating Packaging and Containers	Effective Use of Resources Introduction of Environmental-Friendly Packaging and Containers
	Preserving Biodiversity	Sustainable Procurement Policy Building an Ethical Society and Improving Resource Sustainability Together with Customers and Business Partners Sustainable Procurement of Raw Materials
	Environmental Products	Introduction of Environmentally Friendly Packaging and Containers Sustainable Procurement of Raw Materials
	Environmental Education for Employees	Promoting Environmental Education of Employees and Taking the Certification Test for Environmental Specialists Holding Environmental Events
	External Communication	Support for NPOs and Other Environmental Organizations Responding to Opinions and Requests
	Sustainable Procurement of Raw Materials	Sustainable Procurement of Raw Materials
8. Customers	Basic Policy Regarding Customers	Corporate Action Guidelines Approach to Material Issues Relationship with Customers
	Organization and Responsible Persons	Promotional Framework for Material Issues
	Quality and Product Safety	Quality Policy Food Traceability Building a Quality Control System
	Improving Customer Satisfaction	Communication with Customers
	Providing Services to a Wide Range of Customers	Providing Services to a Wide Range of Customers
	Online sales	Shopping Support
	Marketing Policy	Appropriate Disclosure of Information on Products and Services Labeling of Nutritional Components and Allergy Information
	Information Security and Personal Information Protection	Protecting Personal Information and Appropriately Securing the Safety of Information Assets Information Security and Personal Information Protection
	Food to Improve Health and Nutrition	Consideration of Health Support for Dietary Education
9. Employees	Basic Policy Regarding Employees	Approach to Material Issues Relationships between the Company, and Directors, Officers, and Employees
	Organization and Responsible Persons	Promotional Framework for Material Issues
	Reporting System for Employees	Internal Reporting System
	Employee-related Data	Data Section
	Diversity Promotion	Making Use of Diverse Human Resources
	Targets and initiatives to Support Active Roles for Women	Enhancing Sustainable Competitive Advantage through Active Participation of Women Fostering a Culture Where Diverse Human Resources Can Play an Active Role Increasing the Ratio of Female Managers
	Achieving a Work-Life Balance	Achieving Work-Life Balance Data Section
	Promoting Employment of People with Disabilities	Promoting Employment of People with Disabilities
	Skills Development	Support for Fostering More Capable Employees
	Fair Evaluation	Assuring Fair Assessment and Treatment of Employees
	Worker Health and Safety	Prevention of Workplace Accidents Data Section
	Promoting Employee Health	Promoting Employee Health
	Employee Satisfaction Survey	Employee Engagement Survey
	Respect for Freedom of Association and Collective Bargaining	Sound Labor-Management Relations
10. Local Communities	Basic Policy Regarding Local Communities	Basic Policy on Social and Cultural Contribution Relationship with Local and International Communities
	Organization and Responsible Persons	Social Contribution Activities
	Amounts of Social Contributions	Social Contribution Activities Costs
	Effect Measurement Method	Effect Measurement Method
	Crime Prevention and Disaster Responses	Implementing Crime Prevention Measures for Local Communities Disaster Assistance
	Support for Employees' Community Activities	Encouraging Employee Participation in Social Contribution Activities
	Key Initiatives	Expanding Services as a Form of Social Infrastructure Disaster Reconstruction Support
11. North America	Initiatives in North America	7-Eleven, Inc. Seven-Eleven Hawaii
12. China	Initiatives in China	Chinese Convenience Store Business Chinese Superstore Business