To provide safe and reassuring products and services to customers, Seven & i Holdings established the Seven & i Holdings Business Partner Helpline, operated by IntegreX Inc., a third-party organization, to provide consultations and receive reports in order to discover problems at an early stage and prevent problems.
The helpline receives inquiries, reports, and grievances from business partners of Seven & i Holdings and Group companies, and we strive to implement improvements rapidly to ensure fair trade.
Violations of laws and regulations, unfair trade practices, alteration of the site of origin or manufacturing date of products, and other conduct that results in a loss of confidence by customers or society
Officers, employees, part-time workers, and former employees of the business partners of Seven & i Holdings and Group companies
IntegreX and Seven & i Holdings entered into a service outsourcing agreement and confidentiality agreement. The privacy of all people who consult or submit reports is respected and the details of consultations and reports are not disclosed or divulge to third parties.
People who use the helpline for consultations or reports are not subject to any disadvantageous treatment by Seven & i Holdings and Group companies on the grounds of such use.