Communication (Dialogue) with Shareholders; Securing Shareholders’ Rights

Updated: June 4, 2026

1. Dialogue with shareholders and IR/SR activity policy [CGC Principle 5.1]Updated

Activities led by the IR/SR Department are carried out to ensure that shareholders, investors and other stakeholders have a deeper understanding of the Group’s management strategy to realize its vision and, in turn, that they have high expectations for the enhancement of both corporate value and shareholder value through the sustainable growth of the Company.

(1) Basic Policy on Constructive Dialogue with Shareholders and Investors

Constructive dialogue with shareholders and investors contributes to the increase in corporate value over the medium to long term and sustainable growth of the Company. Our policy on such dialogue is determined by the Board of Directors.

  • 1. The Company has a dedicated department (the Investor & Shareholder Relations Department) responsible for planning and execution of activities for dialogue with shareholders and investors.
  • 2. The Investor & Shareholder Relations Department is responsible for overall dialogue with shareholders and investors, and the president is in charge of it. The president, directors, and so forth strive to meet with shareholders and investors personally to the extent reasonable, in accordance with their wishes and the main topics of dialogue.
  • 3. The Investor & Shareholder Relations Department has regular meetings with the relevant departments to promote smooth dialogue with shareholders and investors. The meetings facilitate the cooperation within the Company, such as information sharing, and the department also conducts appropriate exchange of information with the respective operating companies.
  • 4. The opinions, requests, concerns, and other feedback gathered through dialogue with shareholders and investors are reported in a timely manner to management and the Board of Directors, so that they can be reflected in management activities and business operation.
  • 5. The Company holds the Shareholders' Meetings and individual meetings, as well as proactive quarterly financial results briefings and briefings at operating companies. In addition, the Company advances constructive dialogue to increase corporate value regarding the medium to long term management strategies, capital policies, corporate governance, responses to environmental and social issues, and so forth with the shareholders recorded in the shareholders' registry and the shareholders who effectively hold the Company's shares. In doing so, the Company strives to promote deeper understanding of its management activities and business operations among shareholders and investors.
  • 6. To ensure that material information is not selectively presented only to certain people in the dialogue with shareholders and investors, the Company has determined the basic policy on information disclosure, and rigorously manages material information.
      Further, the information management supervisor of the Company is appointed and strives to prevent external leakage of material information and insider trading.
  • 7. The Company regularly assess the shareholder composition on the shareholders' registry. In addition, the Company conduct a survey to determine the shareholders who effectively hold the Company's shares and use the results for constructive dialogue with shareholders and investors.

IR/SR schedule (FY2025)

Q1 Mar. Information Session on “Update on Management Initiatives”, SEVEN-ELEVEN JAPAN CO., LTD. (SEJ) Merchandising Strategy Presentation, Securities Company Conference
Apr. Financial Results Presentation for the Fiscal Year (Hybrid), Group Meeting, Overseas Roadshow
May Overseas Roadshow, Annual Shareholders' Meeting
Q2 Jun. Securities Company Conference
Jul. Financial Results Presentation for Q1 (Teleconference), Group Meeting
Aug. Information Session on “Transformation of 7-Eleven”, Securities Company Conference
Q3 Sep. Securities Company Conference
Oct. Financial Results Presentation for Q2 (Hybrid), Group Meeting, IR Day
Nov. Overseas Roadshow, Securities Company Conference
Q4 Dec. Securities Company Conference
Jan. Financial Results Presentation for Q3 (Teleconference), Group Meeting
Feb. Securities Company Conference

Status of Dialogue with Shareholders and Investors

We position engagement with our shareholders and investors as a critical initiative that leads to the enhancement of both shareholder value and corporate value. We conduct IR/SR activities to help our shareholders and investors deepen their understanding of our management strategies aimed at realizing the Group's vision, and to facilitate a fair valuation in the market.

Cycle of Corporate Value Enhancement through Investor Engagement

  • Management and the heads of each business provide opportunities for dialogue with domestic and international shareholders and institutional investors through interviews, overseas roadshows, group meetings, and IR Days.
  • Feedback and opinions received from shareholders and institutional investors are regularly reported to the management team and the Board of Directors. Following discussions by the Board of Directors, these insights are reflected in corporate actions and other initiatives.
Cycle of Corporate Value Enhancement through Investor Engagement
Cycle of Corporate Value Enhancement through Investor Engagement
Cycle of Corporate Value Enhancement through Investor Engagement
Cycle of Corporate Value Enhancement through Investor Engagement

Feedback to Management and the Board of Directors

Occasions Results Activities
Regular Quarterly Reports 4 times Report on analyst forecasts, stock price trends, etc
Financial Results Briefing Reports 4 times Report on major topics of interest among participants, in addition to analyst reports.
Overseas Roadshow Reports twice Report on main areas of interest, opinions, and details of dialogues with shareholders and investors.
IR Day Reports once Report on major topics of interest among participants, in addition to analyst reports.
Other Reports Timely basis Report on main areas of interest and opinions from shareholders and investors.

Record of Dialogue with Shareholders and Investors (FY2025)

Occasions Results Activities
Financial Results Presentation 4 times
  • Results for 1Q and 3Q: presented by CFO
  • Results for 2Q and 4Q: presented by CEO and CFO
Information Session on Group Strategy twice
  • March 2025: Announced "Update on Management Initiatives" (Presented by the next CEO)
  • August 2025: Announced "Transformation of 7-Eleven" (Presented by the CEO)
Group Meetings 18 times
  • Held quarterly with the participation of the CEO, CFO, and the heads of each business (Engaged in dialogue with a total of 279 analysts and institutional investors)
Conference Organized by Securities Company 8 times
  • CFO and members of the IR/SR department attended, engaging in dialogues with a total of 51 institutional investors.
IR Day once
  • Held in October 2025
  • Participated by the CEO, CFO, and business heads to present the medium- to long-term Group strategy and corresponding initiatives.
Overseas Roadshow 3 times
  • The CEO, CFO, and the head of IR/SR department visited institutional investors in North America, Europe, and Singapore to explain the Group's strategy and receive feedback. Engaged in dialogue with a total of 39 institutional investors.
1-on-1 meetings 549 companies
  • In addition to the IR/SR department, CEO, CFO, and heads of relevant departments attended as necessary to engage in discussions about strategies and sustainability initiatives.
(Domestic institutional investors, etc.) 287 companies
(Overseas institutional investors, etc.) 262 companies
Business Presentations once
  • Head of Merchandising, SEVEN-ELEVEN JAPAN CO., LTD. gave a briefing summary on the merchandise measures and initiatives.

Major Themes of Dialogue

  Specific Details
Management Initiatives
  • Measures to improve SEI's ROIC and EBITDA
  • Degree of recovery at SEJ and feasibility of store openings
  • Significance and conditions of SEI’s IPO
Stock Price Valuation & Shareholder Returns
  • Recognition of the current stock price valuation
  • Management conscious of stock price and cost of capital (Board of Directors' discussions, approach to capital allocation)
Sustainability
Related Issues
Environment
  • Responses to climate change issues
  • Risks, opportunities, and countermeasures related to natural capital
  • Integration of biodiversity, initiatives for plastic reduction and food waste reduction, increasing the procurement ratio of certified food products
  • Review of the scope of ESG disclosure
Social
  • Policy on wage increases and approach to living wages
  • Support for education and skill development, measures to improve employee engagement
  • Human rights due diligence initiatives
  • Franchise support (recruitment/training, development of foreign employees, etc.)
Governance
  • Corporate culture transformation, the selection process for Director candidates, response to the target ratio for female Directors
  • Compensation governance

Outcomes of Dialogue

  • Q:  1. It is difficult to understand whether the executive compensation systems in Japan and the U.S. are aligned.
    2. We would like you to review the remuneration system so that it is linked to shareholder value.
  • A:  Taking into consideration the feedback and opinions received from our shareholders and investors as mentioned above, we introduced a new stock-based compensation system in May 2026.
  • 1. Formulated a globally integrated, common compensation policy for Executive Directors, etc. of the Company and major operating subsidiaries.
    In addition to this common compensation policy, the Company's executive compensation policy has been revised, focusing on the points of interest to shareholders and investors. Based on this, the Compensation Committee will uniformly monitor the compensation of Executive Directors, etc. of the Company and major operating subsidiaries.
  • 2. Strengthened discipline by linking fluctuations in executive compensation to shareholder value (Pay-for-Performance Alignment).
    Granted Restricted Stock Units (RSU) to continuously promote the sharing of interests and risks with shareholders.
    Established new "Share Ownership Guidelines" and required stock ownership for Directors to ensure long-term and sustainable value sharing with shareholders.

External recognitionUpdated

  • Daiwa Investor Relations Internet IR Commendation Award 2025
  • Nikko Investor Relations: All Japanese Listed Companies' Website Ranking in 2025; Overall: Best website; By industry: Excellent website
  • Gomez: IR Website Ranking in 2025; Excellent Company: Gold Award; Retail Industry: 1st Place

(2) Basic Policy on Information Disclosure

The Company's basic policy is to provide fair and highly transparent information disclosure to shareholders, investors, and all other stakeholders. To obtain a correct evaluation of its corporate value, the Company conducts proper information disclosure in line with applicable laws and regulations as well as securities exchange listing rules. Moreover, to assist all stakeholders to deepen their understanding of the Company, we also strive to actively disclose information judged likely to have an impact on shareholder and investor decisions, even if the information is not subject to disclosure obligations under applicable laws and regulations or securities exchange listing rules.

1. Standard for Disclosure
The Company considers the following information to require disclosure.

  1. iInformation for statutory or timely disclosure
    Information requiring disclosure under laws and regulations such as the Financial Instruments and Exchange Act and the Companies Act
    Information requiring disclosure under the securities exchange listing rules, such as those set out by the Tokyo Stock Exchange
  2. iiInformation for discretionary disclosure
    Information that is likely to have an impact on shareholders and investors investment decisions, even though it is not information described in (i).

2. Information Disclosure Methods
Statutory disclosures under the Financial Instruments and Exchange Act are disclosed through EDINET (electronic disclosure system for disclosure documents such as annual securities reports in accordance with the Financial Instruments and Exchange Act), while information disclosures required by securities exchange listing rules and so forth are disclosed through TDnet (timely disclosure information transmission system provided by the Tokyo Stock Exchange). In principle, all disclosures are also promptly posted on the Company's website. Timely disclosure materials are also provided in English, so that information can be disclosed fairly and promptly not only with in Japan, but also to overseas markets. Discretionary disclosures are made appropriately, such as by posting on the Company's website. The Company strives to help stakeholders gain a deeper understanding of its businesses by holding business strategy briefings for domestic analysts and institutional investors and publishing an Integrated Report, Corporate Outline, and so forth.

3. Quiet Period
The Company observes a quiet period from the day following the financial closing date until the day of announcement of financial results in order to prevent financial information leaks and ensure fair disclosure. During this period, the Company refrains from making comments or answering questions regarding its financial results.
  However, even during the quiet period, the Company will respond to inquiries regarding information that does not relate to its financial results or information that has already been publicly disclosed.
  Moreover, if any major event requiring disclosure under the securities exchange listing rules and so forth occurs during the quiet period, for example if the results are expected to deviate significantly from the earnings forecast, the Company makes a public announcement appropriately in line with the securities exchange listing rules and so forth.

Quiet period
Quiet period
Quiet period
Quiet period

4. Forward-Looking Statements
  The information disclosed by the Company may contain forward-looking statements. These statements are based on management's judgment in accordance with materials available to the Company at the time of disclosure, with future projections based on certain assumptions. The forward-looking statements therefore incorporate various risks, estimates, and uncertainties, and as such, actual results and performance may differ from the future outlook included in disclosed information due to various factors, such as changes in business operations and the financial situation going forward.

Enhancing disclosure and communication for individual shareholders and investors

The Company has been employing various methods to enhance disclosure and communication for individual shareholders and investors.

(i) Website for individual shareholders and investors

https://www.7andi.com/ir/individual/ (in Japanese only)
The Company has a dedicated website for individual shareholders and investors that clearly and comprehensively communicates explanations of business and other information of the Group.

Website for individual investors
(ii) Shareholder Newsletter

https://www.7andi.com/group/quarterly/ (in Japanese only)
The Company publishes a newsletter for its shareholders that sheds light on the latest initiatives of the Group and each Group company, covering various topics in each issue.

Shareholder Newsletter
Anti-takeover measures

Adoption of anti-takeover measures: None
At present, the Company has not clearly defined "basic policies regarding the way a person is to control the determination of financial and business policies of the stock company" (Article 118, (iii), Regulation for Enforcement of the Companies Act). However, with the aim of maximizing the Group's corporate value through the further improvement of business performance and strengthening of corporate governance, etc., the Company believes it to be necessary to appropriately address large-scale purchases of the shares of the Company, and other acts which may damage the Group's corporate value. The Company will continue to carefully consider these basic policies, in light of future trends in legislation and court decisions, etc., as well as social trends.

2. Securing shareholders' rights at Shareholders' Meetings

(1) Initiatives to secure the rights and substantial equality of shareholders

The Company makes effort to secure the rights and substantial equality of shareholders. The Company strives to secure the substantive rights of non-Japanese and minority shareholders, in terms of securing an environment where they can exercise their rights and enjoy substantial equality.

Initiatives to secure the rights and substantial equality of shareholders

(2) Shareholders' Meetings

The Company takes measures from the following perspectives to substantially secure the voting rights and other rights of shareholders at the Shareholders' Meetings. Voting results for each proposal at Shareholders' Meetings are confirmed by the Board of Directors after the meeting. In cases where the proportion of opposing votes exceeds a certain level, the Board undertakes a causal analysis and discusses its response.

Shareholders' Meeting Materials (Electronic Provision System )

Convocation Notices of the Shareholders' Meeting

System for exercising voting rights

System for exercising voting rights

Shareholders' Meeting venue

Shareholders' Meeting venue