Segment Information

Last update: April 10, 2025

Overview

 In Domestic convenience store operations, revenues from operations amounted to ¥904,152 million (98.1% year on year), and operating income amounted to ¥233,554 million (93.2% year on year).
 SEVEN-ELEVEN JAPAN CO., LTD. (“SEJ”) is focusing on addressing changes in customersʼ purchasing behavior caused by shifts in the external environment, such as ongoing population decline, aging society with declining birthrate and the increasing polarization of spending due to rising prices and other factors. Accordingly, SEJ has been striving to expand the customer base and increase the frequency of store visits, with efforts based on refining basic merchandise. To this purpose, SEJ has been promoting its initiatives including expanding merchandise assortments according to market needs, providing a new shopping experience for customers as well as delivering value that balances quality and price.
 In addition, SEJ is taking steps to implement the 7NOW delivery service on a nation scale. This involves building a system for national expansion and enhancing other initiatives, such as promoting the 7NOW App to a wider audience.
 Furthermore, in order to meet diverse customer needs, SEJ has launched the SIP* store, a new concept store, on February 29, 2024. At this stage, potential customer needs are identified, paving the way for the introduction of products and services aligned with these needs to other stores. Based on the results of this initiative, we began testing the service at about 20 stores in Saitama Prefecture from January 2025 with a view to expanding the service in the future, and the service has been well received. Based on the results of this review, we will aim to improve profitability by expanding the service.
 In the current consolidated fiscal year, measures to increase the frequency of customer visits and expand into new customer segments by providing value that balances quality and price were successful, and existing stores sales and numbers of customers exceeded the previous year's figures, with Total store sales (the sum of sales from directly operated stores and franchisees) reaching 5,369,756 million yen (100.5% year on year). Meanwhile, operating income was 233,797 million yen (93.1% year on year) because of a drop in gross profit margin due to rising material costs and utility expenses.

* Refers to a partnership (dubbed “SIP”) between SEJ and Ito-Yokado Co., Ltd. (“IY”).

 In Overseas convenience store operations, revenues from operations amounted to ¥9,170,782 million (107.7% year on year), and operating income amounted to ¥216,248 million (71.7% year on year).
 In North America, 7-Eleven, Inc. (“SEI”) is pursuing sustained business growth and enhanced capital efficiency in the context of a tough consumer spending environment, particularly among lower-and middle-income earners whose desire to save on food and other necessities has become even stronger. Also, there is a growing polarization of consumption due to a decline in labor incomes, which is a result of challenging employment conditions, as well as inflationary pressures and high interest rates. To this end, SEI has promoted four measures: Enhance Proprietary Products (including value offers), Accelerate Digital & Delivery, Improve Efficiencies and Cost leadership, and Grow and Enhance Store Network.
 Furthermore, SEI completed on April 16, 2024, the acquisition of a part of the convenience store business and fuel retail business of U.S. company Sunoco LP.
 As a result, for the fiscal year ended December 31, 2024, merchandise sales at existing stores in the U.S. decreased year on year in U.S. dollars, while operating income (before amortization of goodwill) amounted to ¥329,620 million (83.2% year on year). Moreover, total store sales (the sum of sales from directly operated stores and franchisees) amounted to ¥10,493,291 million (102.9% year on year). Despite the impact of various external factors, we are seeing a trend towards improving sales, particularly as our proprietary products are driving overall sales as we move forward with the four measures.
 7-Eleven International LLC (“7IN”) has plans to extend our presence to 30 countries and regions including Japan and North America by the fiscal year ending December 31, 2030. Under this policy, we will promote a growth strategy that leverages both existing and new markets. As for existing market growth, we are working to transform our stores into ‘food-focused convenience stores’ that tailored into the characteristics of each market. As part of this, on April 1, 2024, 7IN completed the acquisition of the Australian company Convenience Group Holdings Pty Ltd* (“SEA”), which holds shares in several companies, including 7-Eleven Stores Pty Ltd, a licensee that operates convenience store and fuel retail businesses under the 7-Eleven brand, and we are working to enhance the development of fresh food merchandise and expand our lineup.

* Convenience Group Holdings Pty Ltd is a holding company of 7-Eleven Stores Pty Ltd, which operates the convenience store and fuel retail business under the “7-Eleven” brand as a licensee of the Company in Australia.

 In Superstore operations, revenues from operations amounted to ¥1,432,126 million (96.9% year on year), and operating income amounted to ¥10,415 million (76.7% year on year).
 IY is executing fundamental reforms to improve profitability in line with its plan on the whole. IY has been making efforts to improve merchandise quality and to enhance store operating efficiency. These efforts included the launch of YORK DELI, a new delicatessen brand, by utilizing strategic investment infrastructure such as process centers and central kitchens, including Peace Deli Chiba Kitchen, which started operations on February 27, 2024.
 For the fiscal year ended February 28, 2025, existing store sales decreased from the previous year due to factors such as a reduction of the directly managed sales floor area, but operating income was 3,020 million yen (compared to an operating loss of 1,205 million yen in the previous year) due to the suppression of SG&A expenses through drastic reforms such as store closures.
 For York-Benimaru Co., Ltd. (“YB”), we are furthering initiatives to revitalize existing stores and to enhance development and sales of delicatessen merchandise in order to realize its concept of “making the daily meals of customers in local areas more enjoyable, plentiful, and convenient.”.
 For the fiscal year ended February 28, 2025, although sales at existing stores exceeded the previous year's figures, operating income was 16,810 million yen (89.9% year on year) due to factors such as the sharp rise in the price of raw materials.

 In Financial services, revenues from operations amounted to ¥212,127 million (102.2% year on year), and operating income amounted to ¥32,015 million (83.9% year on year).
 As of February 28, 2025, the number of domestic ATMs operated by Seven Bank, Ltd. (“7BK”), stood at 27,965, up 595 from the previous fiscal year-end. The average number of transactions per day per ATM amounted to 107.9 (up 3.3 year on year), owing to improvement in the number of transactions at deposit-taking institutions and an increase in non-banking transactions such as consumer finance in line with increased demand for funds, as well as a sustained high level of cash charge transactions as consumers opted for various cashless payments. As a result, total transactions of 7BKʼs ATMs during the fiscal year ended February 28, 2025 increased year on year. Cash and deposits at the 7BK (including cash for ATM loading) amounted to ¥903.1 billion including cash for ATM loading.

Geographic Area Segments

(Fiscal years ended February 28 or 29.)

Business Segments

Revenues from Operations

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

For the fiscal year 2021 2022 2023 2024
Domestic convenience store operations 873,239 890,293 921,706 904,152
Overseas convenience store operations 5,194,327 8,846,163 8,516,939 9,170,782
Superstore operations 1,810,728 1,449,165 1,477,384 1,432,126
Financial services 194,399 194,295 207,479 212,127
Others 731,430 488,304 411,305 320,914
Eliminations/Corporate (54,374) (56,920) (63,060) (67,339)
Total 8,749,752 11,811,303 11,471,753 11,972,762

Operating Income

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.

(Millions of yen)

For the fiscal year 2021 2022 2023 2024
Domestic convenience store operations 223,396 232,033 250,544 233,554
Overseas convenience store operations 159,866 289,703 301,628 216,248
Superstore operations 19,024 12,395 13,588 10,415
Financial services 37,549 37,140 38,172 32,015
Others (8,647) 2,593 2,688 5,779
Eliminations/Corporate (43,536) (67,344) (72,373) (77,023)
Total 387,653 506,521 534,248 420,991

Assets (at fiscal year-end)

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

Assets (at fiscal year-end)

(Millions of yen)

For the fiscal year-end 2021 2022 2023 2024
Domestic convenience store operations - 1,204,038 1,272,137 1,315,808
Overseas convenience store operations - 5,764,895 6,101,146 6,965,924
Superstore operations - 975,836 991,748 980,415
Financial services - 1,905,942 1,763,916 1,820,541
Others - 571,810 182,364 172,816
Eliminations/Corporate - 128,432 280,805 130,605
Total 8,739,279 10,550,956 10,592,117 11,386,111

Capital Expenditures

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

For the fiscal year 2021 2022 2023 2024
Domestic convenience store operations 99,801 95,913 128,460 110,009
Overseas convenience store operations 178,435 188,641 192,737 290,828
Superstore operations 60,458 49,542 46,659 64,798
Financial services 37,323 34,223 54,679 68,041
Others 19,094 24,862 26,619 7,756
Eliminations/Corporate 44,516 38,778 24,613 11,343
Total 439,630 431,961 473,770 552,778

(Notes) Capital expenditures include long-term leasehold deposits and advances for store construction.

Depreciation and Amortization

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

For the fiscal year 2021 2022 2023 2024
Domestic convenience store operations 80,781 85,553 90,172 91,312
Overseas convenience store operations 127,193 192,968 207,066 237,661
Superstore operations 28,600 35,388 36,994 38,529
Financial services 31,783 32,227 34,463 40,024
Others 15,337 14,985 10,440 6,413
Eliminations/Corporate 8,865 14,973 21,651 22,653
Total 292,561 376,097 400,789 436,593

Geographic Area Segments

Revenues from Operations

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

For the fiscal year 2021 2022 2023 2024
Japan 3,468,840 2,930,711 2,915,628 2,761,208
North America 5,170,053 8,824,900 8,494,845 8,715,080
Others 112,500 71,990 77,138 514,900
Eliminations (1,642) (16,299) (15,859) (18,426)
Total 8,749,752 11,811,303 11,471,753 11,972,762

Operating Income

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations & others.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

For the fiscal year 2021 2022 2023 2024
Japan 227,174 235,110 248,521 220,838
North America 159,507 287,265 297,926 219,207
Others 1,029 (1,355) 1,517 (4,402)
Eliminations (58) (14,499) (13,716) (14,651)
Total 387,653 506,521 534,248 420,991

(Note) "Others" consists of the business results in China, etc.

  • (Note) The composition ratios in the pie charts in this page are calculated in units of millions of yen.