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In Domestic convenience store operations, revenues from operations amounted to ¥904,152 million (98.1% year on year), and operating income amounted to ¥233,554 million (93.2% year on year).
SEVEN-ELEVEN JAPAN CO., LTD. (“SEJ”) is focusing on addressing changes in customersʼ purchasing behavior caused by shifts in the external environment, such as ongoing population decline, aging society with declining birthrate and the increasing polarization of spending due to rising prices and other factors. Accordingly, SEJ has been striving to expand the customer base and increase the frequency of store visits, with efforts based on refining basic merchandise. To this purpose, SEJ has been promoting its initiatives including expanding merchandise assortments according to market needs, providing a new shopping experience for customers as well as delivering value that balances quality and price.
In addition, SEJ is taking steps to implement the 7NOW delivery service on a nation scale. This involves building a system for national expansion and enhancing other initiatives, such as promoting the 7NOW App to a wider audience.
Furthermore, in order to meet diverse customer needs, SEJ has launched the SIP* store, a new concept store, on February 29, 2024. At this stage, potential customer needs are identified, paving the way for the introduction of products and services aligned with these needs to other stores. Based on the results of this initiative, we began testing the service at about 20 stores in Saitama Prefecture from January 2025 with a view to expanding the service in the future, and the service has been well received. Based on the results of this review, we will aim to improve profitability by expanding the service.
In the current consolidated fiscal year, measures to increase the frequency of customer visits and expand into new customer segments by providing value that balances quality and price were successful, and existing stores sales and numbers of customers exceeded the previous year's figures, with Total store sales (the sum of sales from directly operated stores and franchisees) reaching 5,369,756 million yen (100.5% year on year). Meanwhile, operating income was 233,797 million yen (93.1% year on year) because of a drop in gross profit margin due to rising material costs and utility expenses.
* Refers to a partnership (dubbed “SIP”) between SEJ and Ito-Yokado Co., Ltd. (“IY”).
In Overseas convenience store operations, revenues from operations amounted to ¥9,170,782 million (107.7% year on year), and operating income amounted to ¥216,248 million (71.7% year on year).
In North America, 7-Eleven, Inc. (“SEI”) is pursuing sustained business growth and enhanced capital efficiency in the context of a tough consumer spending environment, particularly among lower-and middle-income earners whose desire to save on food and other necessities has become even stronger. Also, there is a growing polarization of consumption due to a decline in labor incomes, which is a result of challenging employment conditions, as well as inflationary pressures and high interest rates. To this end, SEI has promoted four measures: Enhance Proprietary Products (including value offers), Accelerate Digital & Delivery, Improve Efficiencies and Cost leadership, and Grow and Enhance Store Network.
Furthermore, SEI completed on April 16, 2024, the acquisition of a part of the convenience store business and fuel retail business of U.S. company Sunoco LP.
As a result, for the fiscal year ended December 31, 2024, merchandise sales at existing stores in the U.S. decreased year on year in U.S. dollars, while operating income (before amortization of goodwill) amounted to ¥329,620 million (83.2% year on year). Moreover, total store sales (the sum of sales from directly operated stores and franchisees) amounted to ¥10,493,291 million (102.9% year on year). Despite the impact of various external factors, we are seeing a trend towards improving sales, particularly as our proprietary products are driving overall sales as we move forward with the four measures.
7-Eleven International LLC (“7IN”) has plans to extend our presence to 30 countries and regions including Japan and North America by the fiscal year ending December 31, 2030. Under this policy, we will promote a growth strategy that leverages both existing and new markets. As for existing market growth, we are working to transform our stores into ‘food-focused convenience stores’ that tailored into the characteristics of each market. As part of this, on April 1, 2024, 7IN completed the acquisition of the Australian company Convenience Group Holdings Pty Ltd* (“SEA”), which holds shares in several companies, including 7-Eleven Stores Pty Ltd, a licensee that operates convenience store and fuel retail businesses under the 7-Eleven brand, and we are working to enhance the development of fresh food merchandise and expand our lineup.
* Convenience Group Holdings Pty Ltd is a holding company of 7-Eleven Stores Pty Ltd, which operates the convenience store and fuel retail business under the “7-Eleven” brand as a licensee of the Company in Australia.
In Superstore operations, revenues from operations amounted to ¥1,432,126 million (96.9% year on year), and operating income amounted to ¥10,415 million (76.7% year on year).
IY is executing fundamental reforms to improve profitability in line with its plan on the whole. IY has been making efforts to improve merchandise quality and to enhance store operating efficiency. These efforts included the launch of YORK DELI, a new delicatessen brand, by utilizing strategic investment infrastructure such as process centers and central kitchens, including Peace Deli Chiba Kitchen, which started operations on February 27, 2024.
For the fiscal year ended February 28, 2025, existing store sales decreased from the previous year due to factors such as a reduction of the directly managed sales floor area, but operating income was 3,020 million yen (compared to an operating loss of 1,205 million yen in the previous year) due to the suppression of SG&A expenses through drastic reforms such as store closures.
For York-Benimaru Co., Ltd. (“YB”), we are furthering initiatives to revitalize existing stores and to enhance development and sales of delicatessen merchandise in order to realize its concept of “making the daily meals of customers in local areas more enjoyable, plentiful, and convenient.”.
For the fiscal year ended February 28, 2025, although sales at existing stores exceeded the previous year's figures, operating income was 16,810 million yen (89.9% year on year) due to factors such as the sharp rise in the price of raw materials.
In Financial services, revenues from operations amounted to ¥212,127 million (102.2% year on year), and operating income amounted to ¥32,015 million (83.9% year on year).
As of February 28, 2025, the number of domestic ATMs operated by Seven Bank, Ltd. (“7BK”), stood at 27,965, up 595 from the previous fiscal year-end. The average number of transactions per day per ATM amounted to 107.9 (up 3.3 year on year), owing to improvement in the number of transactions at deposit-taking institutions and an increase in non-banking transactions such as consumer finance in line with increased demand for funds, as well as a sustained high level of cash charge transactions as consumers opted for various cashless payments. As a result, total transactions of 7BKʼs ATMs during the fiscal year ended February 28, 2025 increased year on year. Cash and deposits at the 7BK (including cash for ATM loading) amounted to ¥903.1 billion including cash for ATM loading.
Geographic Area Segments
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|
Domestic convenience store operations | 873,239 | 890,293 | 921,706 | 904,152 |
Overseas convenience store operations | 5,194,327 | 8,846,163 | 8,516,939 | 9,170,782 |
Superstore operations | 1,810,728 | 1,449,165 | 1,477,384 | 1,432,126 |
Financial services | 194,399 | 194,295 | 207,479 | 212,127 |
Others | 731,430 | 488,304 | 411,305 | 320,914 |
Eliminations/Corporate | (54,374) | (56,920) | (63,060) | (67,339) |
Total | 8,749,752 | 11,811,303 | 11,471,753 | 11,972,762 |
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|
Domestic convenience store operations | 223,396 | 232,033 | 250,544 | 233,554 |
Overseas convenience store operations | 159,866 | 289,703 | 301,628 | 216,248 |
Superstore operations | 19,024 | 12,395 | 13,588 | 10,415 |
Financial services | 37,549 | 37,140 | 38,172 | 32,015 |
Others | (8,647) | 2,593 | 2,688 | 5,779 |
Eliminations/Corporate | (43,536) | (67,344) | (72,373) | (77,023) |
Total | 387,653 | 506,521 | 534,248 | 420,991 |
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Assets (at fiscal year-end)
(Millions of yen)
For the fiscal year-end | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|
Domestic convenience store operations | - | 1,204,038 | 1,272,137 | 1,315,808 |
Overseas convenience store operations | - | 5,764,895 | 6,101,146 | 6,965,924 |
Superstore operations | - | 975,836 | 991,748 | 980,415 |
Financial services | - | 1,905,942 | 1,763,916 | 1,820,541 |
Others | - | 571,810 | 182,364 | 172,816 |
Eliminations/Corporate | - | 128,432 | 280,805 | 130,605 |
Total | 8,739,279 | 10,550,956 | 10,592,117 | 11,386,111 |
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For the fiscal year | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|
Domestic convenience store operations | 99,801 | 95,913 | 128,460 | 110,009 |
Overseas convenience store operations | 178,435 | 188,641 | 192,737 | 290,828 |
Superstore operations | 60,458 | 49,542 | 46,659 | 64,798 |
Financial services | 37,323 | 34,223 | 54,679 | 68,041 |
Others | 19,094 | 24,862 | 26,619 | 7,756 |
Eliminations/Corporate | 44,516 | 38,778 | 24,613 | 11,343 |
Total | 439,630 | 431,961 | 473,770 | 552,778 |
(Notes) Capital expenditures include long-term leasehold deposits and advances for store construction.
(Millions of yen)
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For the fiscal year | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|
Domestic convenience store operations | 80,781 | 85,553 | 90,172 | 91,312 |
Overseas convenience store operations | 127,193 | 192,968 | 207,066 | 237,661 |
Superstore operations | 28,600 | 35,388 | 36,994 | 38,529 |
Financial services | 31,783 | 32,227 | 34,463 | 40,024 |
Others | 15,337 | 14,985 | 10,440 | 6,413 |
Eliminations/Corporate | 8,865 | 14,973 | 21,651 | 22,653 |
Total | 292,561 | 376,097 | 400,789 | 436,593 |
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|
Japan | 3,468,840 | 2,930,711 | 2,915,628 | 2,761,208 |
North America | 5,170,053 | 8,824,900 | 8,494,845 | 8,715,080 |
Others | 112,500 | 71,990 | 77,138 | 514,900 |
Eliminations | (1,642) | (16,299) | (15,859) | (18,426) |
Total | 8,749,752 | 11,811,303 | 11,471,753 | 11,972,762 |
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations & others.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|
Japan | 227,174 | 235,110 | 248,521 | 220,838 |
North America | 159,507 | 287,265 | 297,926 | 219,207 |
Others | 1,029 | (1,355) | 1,517 | (4,402) |
Eliminations | (58) | (14,499) | (13,716) | (14,651) |
Total | 387,653 | 506,521 | 534,248 | 420,991 |
(Note) "Others" consists of the business results in China, etc.