Segment Information

Last update: January 10, 2025

Overview

 In Domestic convenience store operations, revenues from operations amounted to ¥687,495 million (98.2% year on year), and operating income amounted to ¥182,922 million (91.9% year on year).
 SEVEN-ELEVEN JAPAN CO., LTD. (“SEJ”) is focusing on addressing changes in customersʼ purchasing behavior caused by shifts in the external environment, such as ongoing population decline, aging society with declining birthrate and the increasing polarization of spending due to rising prices and other factors. Accordingly, SEJ has been striving to expand the customer base and increase the frequency of store visits, with efforts based on refining basic merchandise. To this purpose, SEJ has been promoting its initiatives including expanding merchandise assortments according to market needs, providing a new shopping experience for customers as well as delivering value that balances quality and price.
 In addition, SEJ is taking steps to implement the 7NOW delivery service on a nation scale. This involves building a system for national expansion and enhancing other initiatives, such as promoting the 7NOW App to a wider audience.
 Furthermore, in order to meet diverse customer needs, SEJ has launched the SIP* store, a new concept store, on February 29, 2024. At this stage, potential customer needs are identified, paving the way for the introduction of products and services aligned with these needs to other stores.
 In the nine months ended November 30, 2024, SEJʼs existing store sales were slightly lower than the previous year, with operating income reaching ¥182,919 million (91.6% year on year). Moreover, total store sales (the sum of sales from directly operated stores and franchisees) amounted to ¥4,069,850 million (100.5% year on year).
 In the three months ended November 30, 2024, the strategy aimed at enhancing visit frequency and expanding the new customer base with the goal of “providing value that balances quality and price” was successful, resulting in both existing store sales and customer traffic exceeding those of the previous year.

* Refers to a partnership (dubbed “SIP”) between SEJ and Ito-Yokado Co., Ltd. (“IY”).

 In Overseas convenience store operations, revenues from operations amounted to ¥6,968,754 million (109.6% year on year), and operating income amounted to ¥156,940 million (67.9% year on year).
 In North America, 7-Eleven, Inc. (“SEI”) is pursuing sustained business growth and enhanced capital efficiency in the context of a tough consumer spending environment, particularly among lower-and middle-income earners whose desire to save on food and other necessities has become even stronger. Also, there is a growing polarization of consumption due to a decline in labor incomes, which is a result of challenging employment conditions, as well as inflationary pressures and high interest rates. To this end, SEI has promoted four measures: Enhance Proprietary Products (including value offers), Accelerate Digital & Delivery, Improve Efficiencies and Cost leadership, and Grow and Enhance Store Network.
 Furthermore, SEI completed on April 16, 2024, the acquisition of a part of the convenience store business and fuel retail business of U.S. company Sunoco LP.
 In the nine months ended November 30, 2024, merchandise sales at existing stores in the U.S. decreased year on year in U.S. dollars, while operating income (before amortization of goodwill) amounted to ¥242,460 million (80.8% year on year). Moreover, total store sales (the sum of sales from directly operated stores and franchisees) amounted to ¥8,003,982 million (105.1% year on year).
 7-Eleven International LLC (“7IN”) has plans to establish a store network of 50,000 stores in areas outside Japan and North America by the fiscal year ending December 31, 2025, and to extend our presence to 30 countries and regions including Japan and North America by the fiscal year ending December 31, 2030. Under this policy, we will promote a growth strategy that leverages both existing and new markets. As for existing market growth, we are working to transform our stores into ‘food-focused convenience stores’ that tailored into the characteristics of each market. As part of this, on April 1, 2024, 7IN completed the acquisition of the Australian company Convenience Group Holdings Pty Ltd, which holds shares in several companies, including 7-Eleven Stores Pty Ltd, a licensee that operates convenience store and fuel retail businesses under the 7-Eleven brand, and we are working to enhance the development of fresh food merchandise and expand our lineup.

 In Superstore operations, revenues from operations amounted to ¥1,065,401 million (98.1% year on year), and operating income amounted to ¥2,063 million (85.8% year on year).
 IY is executing fundamental reforms to improve profitability in line with its plan on the whole. IY has been making efforts to improve merchandise quality and to enhance store operating efficiency. These efforts included the launch of YORK DELI, a new delicatessen brand, by utilizing strategic investment infrastructure such as process centers and central kitchens, including Peace Deli Chiba Kitchen, which started operations on February 27, 2024.
 In addition, IY launched FOUND GOOD, a new brand of apparel planned, developed and manufactured by Adastria Co., Ltd. to expand our customer base.
 In the nine months ended November 30, 2024, IYʼs sales fell below year on year and the operating loss amounted to ¥4,176 million (in comparison to an operating loss of ¥7,031 million in the same period of the previous year).
 For York-Benimaru Co., Ltd. (“YB”), we are furthering initiatives to revitalize existing stores and to enhance development and sales of delicatessen merchandise in order to realize its concept of “making the daily meals of customers in local areas more enjoyable, plentiful, and convenient.”
 In the nine months ended November 30, 2024, YBʼs existing store sales increased year on year, as it benefited from the success of price adjustments in response to soaring raw material prices and sales promotion initiatives, and operating income amounted to ¥12,133 million (95.4% year on year).

 In Financial services, revenues from operations amounted to ¥159,153 million (102.2% year on year), and operating income amounted to ¥25,951 million (89.4% year on year).
 As of November 30, 2024, the number of domestic ATMs operated by Seven Bank, Ltd. (“7BK”), stood at 27,765, up 395 from the previous fiscal year-end. The average number of transactions per day per ATM amounted to 107.7 (up 3.2 year on year), owing to improvement in the number of transactions at deposit-taking institutions and an increase in non-banking transactions such as consumer finance in line with increased demand for funds, as well as a sustained high level of cash charge transactions as consumers opted for various cashless payments. As a result, total transactions of 7BKʼs ATMs during the nine months ended November 30, 2024 increased year on year. 7BK had cash and deposits (including cash for ATM loading) of ¥943.2 billion.

Geographic Area Segments

(Fiscal years ended February 28 or 29.)

Business Segments

Revenues from Operations

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

For the fiscal year 2021 2022 2023
Domestic convenience store operations 873,239 890,293 921,706
Overseas convenience store operations 5,194,327 8,846,163 8,516,939
Superstore operations 1,810,728 1,449,165 1,477,384
Financial services 194,399 194,295 207,479
Others 731,430 488,304 411,305
Eliminations/Corporate (54,374) (56,920) (63,060)
Total 8,749,752 11,811,303 11,471,753

Operating Income

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.

(Millions of yen)

For the fiscal year 2021 2022 2023
Domestic convenience store operations 223,396 232,033 250,544
Overseas convenience store operations 159,866 289,703 301,628
Superstore operations 19,024 12,395 13,588
Financial services 37,549 37,140 38,172
Others (8,647) 2,593 2,688
Eliminations/Corporate (43,536) (67,344) (72,373)
Total 387,653 506,521 534,248

Assets (at fiscal year-end)

(Millions of yen)

(Millions of yen)

Assets (at fiscal year-end)

(Millions of yen)

For the fiscal year-end 2021 2022 2023
Domestic convenience store operations - 1,204,038 1,272,137
Overseas convenience store operations - 5,764,895 6,101,146
Superstore operations - 975,836 991,748
Financial services - 1,905,942 1,763,916
Others - 571,810 182,364
Eliminations/Corporate - 128,432 280,805
Total 8,739,279 10,550,956 10,592,117

Capital Expenditures

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

For the fiscal year 2021 2022 2023
Domestic convenience store operations 99,801 95,913 128,460
Overseas convenience store operations 178,435 188,641 192,737
Superstore operations 60,458 49,542 46,659
Financial services 37,323 34,223 54,679
Others 19,094 24,862 26,619
Eliminations/Corporate 44,516 38,778 24,613
Total 439,630 431,961 473,770

(Notes) Capital expenditures include long-term leasehold deposits and advances for store construction.

Depreciation and Amortization

(Millions of yen)

(Millions of yen)

(Millions of yen)

(Millions of yen)

For the fiscal year 2021 2022 2023
Domestic convenience store operations 80,781 85,553 90,172
Overseas convenience store operations 127,193 192,968 207,066
Superstore operations 28,600 35,388 36,994
Financial services 31,783 32,227 34,463
Others 15,337 14,985 10,440
Eliminations/Corporate 8,865 14,973 21,651
Total 292,561 376,097 400,789

Geographic Area Segments

Revenues from Operations

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

For the fiscal year 2021 2022 2023
Japan 3,468,840 2,930,711 2,915,628
North America 5,170,053 8,824,900 8,494,845
Others 112,500 71,990 77,138
Eliminations (1,642) (16,299) (15,859)
Total 8,749,752 11,811,303 11,471,753

Operating Income

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations & others.

(Millions of yen)

Note: The composition ratios shown in the pie charts do not include eliminations.

(Millions of yen)

For the fiscal year 2021 2022 2023
Japan 227,174 235,110 248,521
North America 159,507 287,265 297,926
Others 1,029 (1,355) 1,517
Eliminations (58) (14,499) (13,716)
Total 387,653 506,521 534,248

(Note) "Others" consists of the business results in China, etc.

  • (Note) The composition ratios in the pie charts in this page are calculated in units of millions of yen.