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In Domestic convenience store operations, revenues from operations amounted to ¥687,495 million (98.2% year on year), and operating income amounted to ¥182,922 million (91.9% year on year).
SEVEN-ELEVEN JAPAN CO., LTD. (“SEJ”) is focusing on addressing changes in customersʼ purchasing behavior caused by shifts in the external environment, such as ongoing population decline, aging society with declining birthrate and the increasing polarization of spending due to rising prices and other factors. Accordingly, SEJ has been striving to expand the customer base and increase the frequency of store visits, with efforts based on refining basic merchandise. To this purpose, SEJ has been promoting its initiatives including expanding merchandise assortments according to market needs, providing a new shopping experience for customers as well as delivering value that balances quality and price.
In addition, SEJ is taking steps to implement the 7NOW delivery service on a nation scale. This involves building a system for national expansion and enhancing other initiatives, such as promoting the 7NOW App to a wider audience.
Furthermore, in order to meet diverse customer needs, SEJ has launched the SIP* store, a new concept store, on February 29, 2024. At this stage, potential customer needs are identified, paving the way for the introduction of products and services aligned with these needs to other stores.
In the nine months ended November 30, 2024, SEJʼs existing store sales were slightly lower than the previous year, with operating income reaching ¥182,919 million (91.6% year on year). Moreover, total store sales (the sum of sales from directly operated stores and franchisees) amounted to ¥4,069,850 million (100.5% year on year).
In the three months ended November 30, 2024, the strategy aimed at enhancing visit frequency and expanding the new customer base with the goal of “providing value that balances quality and price” was successful, resulting in both existing store sales and customer traffic exceeding those of the previous year.
* Refers to a partnership (dubbed “SIP”) between SEJ and Ito-Yokado Co., Ltd. (“IY”).
In Overseas convenience store operations, revenues from operations amounted to ¥6,968,754 million (109.6% year on year), and operating income amounted to ¥156,940 million (67.9% year on year).
In North America, 7-Eleven, Inc. (“SEI”) is pursuing sustained business growth and enhanced capital efficiency in the context of a tough consumer spending environment, particularly among lower-and middle-income earners whose desire to save on food and other necessities has become even stronger. Also, there is a growing polarization of consumption due to a decline in labor incomes, which is a result of challenging employment conditions, as well as inflationary pressures and high interest rates. To this end, SEI has promoted four measures: Enhance Proprietary Products (including value offers), Accelerate Digital & Delivery, Improve Efficiencies and Cost leadership, and Grow and Enhance Store Network.
Furthermore, SEI completed on April 16, 2024, the acquisition of a part of the convenience store business and fuel retail business of U.S. company Sunoco LP.
In the nine months ended November 30, 2024, merchandise sales at existing stores in the U.S. decreased year on year in U.S. dollars, while operating income (before amortization of goodwill) amounted to ¥242,460 million (80.8% year on year). Moreover, total store sales (the sum of sales from directly operated stores and franchisees) amounted to ¥8,003,982 million (105.1% year on year).
7-Eleven International LLC (“7IN”) has plans to establish a store network of 50,000 stores in areas outside Japan and North America by the fiscal year ending December 31, 2025, and to extend our presence to 30 countries and regions including Japan and North America by the fiscal year ending December 31, 2030. Under this policy, we will promote a growth strategy that leverages both existing and new markets. As for existing market growth, we are working to transform our stores into ‘food-focused convenience stores’ that tailored into the characteristics of each market. As part of this, on April 1, 2024, 7IN completed the acquisition of the Australian company Convenience Group Holdings Pty Ltd, which holds shares in several companies, including 7-Eleven Stores Pty Ltd, a licensee that operates convenience store and fuel retail businesses under the 7-Eleven brand, and we are working to enhance the development of fresh food merchandise and expand our lineup.
In Superstore operations, revenues from operations amounted to ¥1,065,401 million (98.1% year on year), and operating income amounted to ¥2,063 million (85.8% year on year).
IY is executing fundamental reforms to improve profitability in line with its plan on the whole. IY has been making efforts to improve merchandise quality and to enhance store operating efficiency. These efforts included the launch of YORK DELI, a new delicatessen brand, by utilizing strategic investment infrastructure such as process centers and central kitchens, including Peace Deli Chiba Kitchen, which started operations on February 27, 2024.
In addition, IY launched FOUND GOOD, a new brand of apparel planned, developed and manufactured by Adastria Co., Ltd. to expand our customer base.
In the nine months ended November 30, 2024, IYʼs sales fell below year on year and the operating loss amounted to ¥4,176 million (in comparison to an operating loss of ¥7,031 million in the same period of the previous year).
For York-Benimaru Co., Ltd. (“YB”), we are furthering initiatives to revitalize existing stores and to enhance development and sales of delicatessen merchandise in order to realize its concept of “making the daily meals of customers in local areas more enjoyable, plentiful, and convenient.”
In the nine months ended November 30, 2024, YBʼs existing store sales increased year on year, as it benefited from the success of price adjustments in response to soaring raw material prices and sales promotion initiatives, and operating income amounted to ¥12,133 million (95.4% year on year).
In Financial services, revenues from operations amounted to ¥159,153 million (102.2% year on year), and operating income amounted to ¥25,951 million (89.4% year on year).
As of November 30, 2024, the number of domestic ATMs operated by Seven Bank, Ltd. (“7BK”), stood at 27,765, up 395 from the previous fiscal year-end. The average number of transactions per day per ATM amounted to 107.7 (up 3.2 year on year), owing to improvement in the number of transactions at deposit-taking institutions and an increase in non-banking transactions such as consumer finance in line with increased demand for funds, as well as a sustained high level of cash charge transactions as consumers opted for various cashless payments. As a result, total transactions of 7BKʼs ATMs during the nine months ended November 30, 2024 increased year on year. 7BK had cash and deposits (including cash for ATM loading) of ¥943.2 billion.
Geographic Area Segments
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 |
---|---|---|---|
Domestic convenience store operations | 873,239 | 890,293 | 921,706 |
Overseas convenience store operations | 5,194,327 | 8,846,163 | 8,516,939 |
Superstore operations | 1,810,728 | 1,449,165 | 1,477,384 |
Financial services | 194,399 | 194,295 | 207,479 |
Others | 731,430 | 488,304 | 411,305 |
Eliminations/Corporate | (54,374) | (56,920) | (63,060) |
Total | 8,749,752 | 11,811,303 | 11,471,753 |
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations and corporate & others.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 |
---|---|---|---|
Domestic convenience store operations | 223,396 | 232,033 | 250,544 |
Overseas convenience store operations | 159,866 | 289,703 | 301,628 |
Superstore operations | 19,024 | 12,395 | 13,588 |
Financial services | 37,549 | 37,140 | 38,172 |
Others | (8,647) | 2,593 | 2,688 |
Eliminations/Corporate | (43,536) | (67,344) | (72,373) |
Total | 387,653 | 506,521 | 534,248 |
(Millions of yen)
(Millions of yen)
Assets (at fiscal year-end)
(Millions of yen)
For the fiscal year-end | 2021 | 2022 | 2023 |
---|---|---|---|
Domestic convenience store operations | - | 1,204,038 | 1,272,137 |
Overseas convenience store operations | - | 5,764,895 | 6,101,146 |
Superstore operations | - | 975,836 | 991,748 |
Financial services | - | 1,905,942 | 1,763,916 |
Others | - | 571,810 | 182,364 |
Eliminations/Corporate | - | 128,432 | 280,805 |
Total | 8,739,279 | 10,550,956 | 10,592,117 |
(Millions of yen)
(Millions of yen)
(Millions of yen)
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 |
---|---|---|---|
Domestic convenience store operations | 99,801 | 95,913 | 128,460 |
Overseas convenience store operations | 178,435 | 188,641 | 192,737 |
Superstore operations | 60,458 | 49,542 | 46,659 |
Financial services | 37,323 | 34,223 | 54,679 |
Others | 19,094 | 24,862 | 26,619 |
Eliminations/Corporate | 44,516 | 38,778 | 24,613 |
Total | 439,630 | 431,961 | 473,770 |
(Notes) Capital expenditures include long-term leasehold deposits and advances for store construction.
(Millions of yen)
(Millions of yen)
(Millions of yen)
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 |
---|---|---|---|
Domestic convenience store operations | 80,781 | 85,553 | 90,172 |
Overseas convenience store operations | 127,193 | 192,968 | 207,066 |
Superstore operations | 28,600 | 35,388 | 36,994 |
Financial services | 31,783 | 32,227 | 34,463 |
Others | 15,337 | 14,985 | 10,440 |
Eliminations/Corporate | 8,865 | 14,973 | 21,651 |
Total | 292,561 | 376,097 | 400,789 |
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 |
---|---|---|---|
Japan | 3,468,840 | 2,930,711 | 2,915,628 |
North America | 5,170,053 | 8,824,900 | 8,494,845 |
Others | 112,500 | 71,990 | 77,138 |
Eliminations | (1,642) | (16,299) | (15,859) |
Total | 8,749,752 | 11,811,303 | 11,471,753 |
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations & others.
(Millions of yen)
Note: The composition ratios shown in the pie charts do not include eliminations.
(Millions of yen)
For the fiscal year | 2021 | 2022 | 2023 |
---|---|---|---|
Japan | 227,174 | 235,110 | 248,521 |
North America | 159,507 | 287,265 | 297,926 |
Others | 1,029 | (1,355) | 1,517 |
Eliminations | (58) | (14,499) | (13,716) |
Total | 387,653 | 506,521 | 534,248 |
(Note) "Others" consists of the business results in China, etc.