This report, the 11th published edition of our CSR report, contains a dialogue between Seven & i Holdings Co., Ltd. Outside Director Kunio Ito and Group Chairman and CEO Toshifumi Suzuki, experts in management with an integrated financial and non-financial perspective. This dialogue is dedicated to communicate the direction Seven & i Holdings aims to move in a social environment that is forecast to change dramatically going forward. We also report in detail on representative initiatives the holding company Seven & i Holdings undertakes for each of the Five Promises (material issues).