Quality Policy

Quality Policy

Seven & i Holdings will pursue safety, reliability, innovation, and high quality so that it can provide rich and healthy living to customers, and each Group company will work together to continue to provide products and services that will satisfy customers.

Basic Policies

1. Improve customer satisfaction

We will develop and provide products and services from the customer's point of view and work to improve quality to ensure customer satisfaction.

2. Provide safe products and services

We will work to provide safe products and services that customers can feel secure using from the customer's point of view.

3. Provide appropriate information

We will comply with laws, regulations, and rules related to products and services and we will endeavor to provide necessary information in an appropriate and easy-to-understand manner from the customer's point of view.