Organization and Responsible Persons

Our CSR initiatives are implemented by the CSR Management Committee, which is chaired by the president and COO of Seven & i Holdings, Noritoshi Murata, and composed of the people responsible for CSR-related matters, along with three subcommittees ‒ the Corporate Ethics and Culture Subcommittee, the Consumer Affairs and Fair Business Practices Subcommittee, and the Environment Subcommittee. Working groups are set up within the subcommittees to tackle individual challenges, and initiatives are undertaken throughout the entire Group.

The person responsible for Environment is the Director and Senior Officer of CSR Department of Seven & i Holdings, Junro Ito.

Organization of CSR Management Committee

Organization of CSR Management Committee

Subcommittees Major issues Working groups
Corporate Ethics and Culture Subcommittee
  • Thoroughly ensuring Compliance
  • Creating fulfilling Workplaces
  • Improving work environment
  • Promoting normalization *
  • Promoting diversity
  • Improve employee satisfaction
  • Strengthen compliance
Consumer Affairs and Fair Business Practices Subcommittee
  • Improving product quality and ensuring safety
  • Improving quality control
  • Establishing fair business practices
  • Strengthen system for managing fair business practices
  • Responding sincerely to customer opinions
  • Customer service training
  • Supply Chain Risk Avoidance
  • Thorough implementation of Business Partner Action Guidelines
Environment Subcommittee
  • Assessing and reducing environmental impact
  • Reducing CO2 emissions and water use
  • Promoting the 3Rs
    (Reduce, Reuse, and Recycle)
  • Promote sustainable procurement
  • Forest conservation activities
  • Seven Forest project
  • Raising environmental awareness/sharing information
Environmental education programs for employees
  • *
  • Normalization: enabling everyone to take part in social activities in a range of areas, irrespective of age or handicap

Method for Deciding on Measures to Address Material Issues

Based on the opinions of stakeholders, the Company itself, and CSR experts, Seven & i Holdings reviewed the issues that it should focus on, and in the summer of 2014 determined a new set of material issues. With regard to the environment, we identified the main issues that we should address to be as follows: promoting the reduction and recycling of garbage; enhancing the energy usage efficiency of stores; raw materials procurement that helps prevent the depletion of resources; developing and promoting eco-friendly containers; and reducing CO2 emissions throughout the product life cycle*. We are taking steps to deal with these issues through the working groups listed in the table above.

ISO14001

Seven & i Holdings is working to have its operating company acquire ISO 14001 certification as a way of reducing the environmental impact of all in-house divisions through introduction of environmental management systems. Currently, Seven-Eleven Japan, Sogo & Seibu, and Seven & i Food Systems have acquired the certification. (Certified companies account for 48% of the Group's total sales). These certified companies conduct internal audits every year.