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- Sustainability
- Social Contribution Activities
Seven & i Holdings Co., Ltd. and its consolidated subsidiaries (hereinafter referred to as "our Group") fulfill its responsibilities as a member of many local communities by fostering coordination and cooperation with each community. At the same time, our Group supports society overall by contributing to community development and the creation of prosperous living environments through its businesses, in conjunction with making appropriate donations in consideration of the benefits to society and the general public.
In social contribution activities, the Sustainability Development Office promotes activities in coordination with relevant departments in each Group company under the leadership of the Executive Officer, Head of Sustainability Development Office of Seven & i Holdings.
Seven & i Holdings seeks to mitigate the environmental impact associated with its business activities and to contribute to making a better society through those activities. When selecting external partners for activities, we always ensure that they have a philosophy that is compatible with our own, and that they have sufficient specialist expertise.
We measure the effect of our social contribution activities based on five perspectives. Moreover, we plan to revise our measurement methods in the future to enable an even more accurate measurement of the inputs for an activity, the respective outputs for the Company and society after the activity, and the final impacts on the Company and society, respectively.
| Effect Measurement Method | Detail |
|---|---|
| 1. Verification of the Social Contribution Activity Cost Over One Year | The activity cost is verified by type and format of activity. |
| 2. Verification with KPIs | The effect of the initiatives is measured numerically by using our established key performance indicators (KPIs). For example, we conduct "shopping support" services to assist seniors (Online convenience store, mobile store service, etc.) and the effect of these activities is verified by using the number of stores involved, the number of operational vehicles, the amount of sales, and other metrics as KPIs. In addition to these numbers, we also reflect feedback from service users in our planning for the following fiscal year. |
| 3. Dialogue with Organizations We Support | We confirm the results of activities reported by NPOs and other organizations to which we give financial assistance. We verify the effects of activities based on reported information such as the number of beneficiaries and the positive impact on them, as well as direct feedback obtained through dialogue with the assisted organizations. We also refer to these reports and feedback when deciding on the next round of recipients and projects that we will assist. |
| 4. Survey of Employees Who Participate in Activities | We conduct questionnaire surveys of employees who participated as volunteers in activities we have planned, asking them about their level of satisfaction with the activity and points for improvement. The results are used to measure the effect of the activity and in planning our next activities. |
| 5. Survey of Employees Overall |
Every year we conduct an Employee Engagement Survey of a sample of employees from 26 Group companies. (Certain companies conduct sampling surveys.) Through the results of the survey, we confirm employees' awareness of their own companies. The results are used in our verification of the activities, and we formulate plans for the next year.
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Seven & i Holdings believes that employee participation in social contribution activities is also crucial. Based on this belief, we plan and implement activities such as opportunities to experience nature and disaster reconstruction support programs. Moreover, to encourage employee participation in volunteer activities, Seven-Eleven Japan, Ito-Yokado, Denny's Japan, and Seven Bank have instituted a volunteer leave system under which employees can take five days off per year for volunteer work. At Ito-Yokado, part-time workers may also take volunteer leave. In the fiscal year ended February 28, 2025, 79 employees in the Group took volunteer leave.
In March 2016, Ito-Yokado commenced activities to encourage customers and employees to donate funds throughout the year by placing collection boxes next to almost all of its POS registers nationwide. This year-round fund collection drive is being undertaken to help solve various social issues, with donation destinations set for three-month periods. In addition, since June 2020 we have been collecting donations over the internet through our Group’s Seven Mile Program. Through these fund collection drives, we raised ¥20,853,811 in donations from our customers and employees in the fiscal year ended February 28, 2025.
Furthermore, the “Thanks Blooming” initiative—launched in the fiscal year ended February 28, 2022 as part of our efforts to improve employee engagement—for collecting donations from employees by allowing them to exchange “Thanks Blooming” points as a way of saying “thank you” to their colleagues, raised a total of ¥86,700 in the fiscal year ended February 28, 2025. Ever since we began collecting donations at our stores in 2016, these three initiatives have raised a total of ¥330,329,053.
| Implementation Period | Days | Fund Detail | Amount |
|---|---|---|---|
|
March 1 to May 31 |
92 |
Fund to Support Children's Futures |
5,328,660 |
| June 1 to August 31 | 92 | The Nippon Foundation "The Sea and Japan Project" | 3,900,360 |
| September 1 to November 30 | 91 | Plan International Japan “The Community-Driven Elementary School Lunch Project” | 4,502,368 |
| December 1 to February 28 | 90 | Guide Dog Foundation | 7,209,123 |
Our Group companies support the training of guide dogs for the visually-impaired and collect donations for this purpose at Ito- Yokado and York stores.
Ito-Yokado began making donations to the National Federation of All Japan Guide Dog Training Institutions in 1991 to support the training of guide dogs, and celebrated its 34nd anniversary in 2024. The total amount of donations from 1991 to 2024 has exceeded 118,060,000 yen.
Since August 2017, Seven-Eleven Japan has been donating a portion from product inventories-except fresh foods and products requiring permits such as alcohol, cigarettes, and stamps-that arise during store renovations to Second Harvest Japan, a foodbank organization.
In addition, from April 2018, we began a similar initiative following the conclusion of an agreement with Social Welfare Councils and local governments in respective localities on social welfare contribution activities through product donations. The donated products are distributed to organization and facilities that support people such as seniors, persons with disabilities, children, and the needy, leading to the promotion of social welfare and reduction of food waste.
| 2022 | 2023 | 2024 | |
|---|---|---|---|
|
Number of agreements |
39 | 44 | 47 |
Akachan Honpo has been providing sponsorship and supporting the activities of the White Ribbon Campaign which is promoted by the Japanese Organization for International Cooperation in Family Planning (JOICFP) to protect the lives and health of pregnant women and babies throughout the world. Besides accepting donations on behalf of JOICFP through its stores and online, it has also installed 22 White Ribbon Campaign Vending Machines at inside and outside of stores as of the end of February 2025. For every beverage purchased from one of these machines, the companies donate ¥2 to JOICFP (¥1 from the beverage manufacturer and ¥1 from the store where the machine is installed).
White Ribbon beverage vending machine
Under the “Seven Mile Program,” a member service that we offer, members can earn miles based on their use of applicable stores and servcies and redeem them for a variety of benefits. An example of those benefits is donations, which we make to the donation destination specified by the customer in accordance with the miles they redeemed.
| 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|
|
Number of projects for donation destinations |
10 | 18 | 21 | 31 | 40 |
|
Amount donated (million yen) |
1,935 | 3,899 | 6,367 | 6,786 | 5,140 |
Screens from the Seven Mile Program website
The social contribution activities provided by our Group in the fiscal year ended February 28, 2025, including the provision of financial assistance or the donation of goods, and the personnel costs of employees involved in these activities, amounted to a total of ¥1.73759 billion when converted into monetary terms. Of this total, cash donations were approximately ¥0.4 billion.
| Category | Amount |
|---|---|
| Administration cost | 711,304 |
| Donation of goods | 615,196 |
| Cash donations | 395,625 |
| Personnel costs of employees participating in activities during work hours | 15,460 |
| Costs for using the Group company's facilities | 0 |
| Total | 1,737,585 |