- Business Partners
- Business Partner Action Guidelines
Seven & i Group, since its establishment, has always endeavored to be a sincere business enterprise that earns the trust of various stakeholders who support our business activities, including customers, business partners, shareholders, local communities, and employees, as stated in our corporate creed. We also believe that contributing to the realization of a sustainable society together with our business partners will lead to their sustainable development.
Today, the economy is globalizing and the needs of stakeholders are diversifying, so values are changing dramatically. In 2011, the United Nations adopted the Guiding Principles on Business and Human Rights, and in 2015, the 2030 Agenda for Sustainable Development (Sustainable Development Goals: SDGs) was adopted. Corporations are expected to fulfill their social mission responsibly, doing such things as respecting and protecting human rights, complying with laws and regulations, ensuring occupational safety, preserving the global environment, and managing information across the entire supply chain, including their business partners, in the areas of the goods and services that they handle. Based on the spirit of "Trust and Sincerity" in its corporate creed, the Seven & i Group respects human rights, engages with stakeholders, and contributes to the realization of a sustainable society.
Given this background, in 2017, we revised the "Seven & i Holdings Business Partner Action Guidelines (hereafter, the "Guidelines")" established in 2007; in 2019, we revised the Guidelines again as the "Seven & i Group Business Partner Sustainable Action Guidelines." This revision aims to contribute to the Ten Principles of the United Nations Global Compact, Guiding Principles on Business and Human Rights, OECD Guidelines for Multinational Enterprises, and SDGs. We will be working with our business partners to realize a sustainable society with a focus on respect for human rights.
We ask business partners of our group companies to understand and implement the Guidelines. We believe that this will increase the trust our customers have in us, lead to sustainable business activities, and contribute to realizing a society in which SDGs' motto, "leaving no one behind," comes true. Based on this belief, we are requesting our business partners and their suppliers to develop their systems to ensure that they comply with the Guidelines.
We sincerely ask our business partners for their continued cooperation.
Seven & i Holdings Co., Ltd.
President and Representative Director
We aim to be a sincere company that our customers trust.
We aim to be a sincere company that our business partners, shareholders and local communities trust.
We aim to be a sincere company that our employees trust.
Together with our business partners, we strive to promote the concepts of "Respect and Protection of Human Rights," "Preservation of Global Environment" and "Legal Compliance" and contribute to the realization of a sustainable society.
Together with our business partners, we strive to provide safe and reliable products and services to our customers and create a healthy and prosperous future.
Together with our business partners, we strive to work on social issues that cause social exclusion and promote the creation of a social structure in which no one is excluded.
SEVEN & i Group requests that all business partners understand and comply with"SEVEN & i Group Business Partner Sustainable Action Guidelines."
The human rights of all individuals who are involved in their business activities shall be respected and protected with the highest priority, and trusting relationships shall be established while striving to improve productivity.
Children's education is essential to the development of a healthy and sustainable society, and child labour shall be eliminated as it prevents such opportunity. Young workers shall be fully protected due to their lack of experience in adapting to the society.
Employees shall be engaged in their work of their own free will, and there shall be no use of forced labour. The prohibited labour practices include labour or services without the worker's free will as well as forced labour due to fear of punishment.
Efforts shall be made to provide challenging and humane work opportunities and pay sufficient wages to ensure wholesome and cultured living. Living wages shall be maintained, contributing to the eradication of child labour and stability of society.
Any abuse, harassment, discrimination and punishment shall be eliminated, and efforts shall be made to promote humane and challenging work environment. Discrimination not only causes undue loss of work opportunities and violation of fundamental human rights, but also denies the existence of potential human resources that may contribute to society, leading to significant social loss.
All individuals engaged in business activities shall be employed in a proper manner in a sanitary, functional, challenging and humane work environment in consideration of human rights protection, safety and health.
Businesses shall be conducted in consideration of the global environment in all aspects, such as in the procurement of raw materials, manufacturing and supply in such a manner that contributes to developing a sustainable society.
Information assets shall be kept "confidential," "complete" and "available" and shall be protected from threats including leakage, theft, falsification and damage due to willful acts or negligence.
Protection of personal information is a major issue and social responsibility to be fulfilled in the course of business and shall be treated as an obligation to be performed by all executives and employees. It shall be ensured that all executives and employees shall perform their work in an appropriate manner.
To make people live prosperously and healthy in society, safety, reliability, innovation and high quality shall be sought, and efforts shall be made to provide customers with satisfactory products and services. To deliver safe, reliable and ethical products to final consumers, compliance with the quality standards of relevant operating companies of SEVEN & i Group and the matters set forth below shall be sought:
Human rights, environment, cultures, religions and customs, etc., of countries and regions where businesses are carried out shall be respected, and development of a sustainable society shall be worked towards.
Transactions shall be conducted in a fair, transparent, and appropriate manner, as well as under free competition. Appropriate and healthy relationships with political bodies and government agencies shall be maintained.
A framework shall be established to properly deal with matters reported from inside or outside the company in connection with fraud committed by an organization or individual and consultations related to the fraud, and efforts shall be made to proactively prevent human rights violations and fraud, achieve early detection and correction of them, and ensure thorough protection of human rights and maintenance of compliance.
For preparation against disasters, proactive measures shall be implemented to ensure the safety of employees and local residents which is the highest priority and to minimize damage. A business continuity plan shall be created to minimize damages to business assets and enable continuity of business operations or early recovery to normal business operations, and periodic simulations shall be performed to review the plan.
Our business partners shall strive so that the suppliers of business partners understand and act in accordance with the Business Partner Action Guidelines, and provide support and undertake corrective action as necessary from time to time.
Monitoring is intended to "provide our customers with safety and reliability," "maintain mutually beneficial relationships with business partners" and "promote the Business Partner Action Guidelines." We sincerely request that our business partners provide assistance in monitoring.
Formulated in March 2007
Revised in April 2017
Revised on December 2019
|Language name||Main target area|
|Taiwan, Hong Kong|