All Group companies are striving to engage in dialogue with the stakeholders who are supporting our business, including shareholders, customers, business partners, local communities, and employees, in order to understand and respond rapidly to their “voices,” including their opinions, needs, areas of dissatisfaction, and complaints. We place great important on this process of stakeholder engagement, in which the “voices” of stakeholders are reflected in the business decision-making process and stakeholders are able to participate in management.
