Our CSR initiatives are implemented by the CSR Management Committee, which is chaired by the president and COO of Seven & i Holdings, Noritoshi Murata, and composed of the people responsible for CSR-related matters, along with three subcommittees ‒ the Corporate Ethics and Culture Subcommittee, the Consumer Affairs and Fair Business Practices Subcommittee, and the Environment Subcommittee. Working groups are set up within the subcommittees to tackle individual challenges, and initiatives are undertaken throughout the entire Group.

The Consumer Affairs and Fair Business Practices Subcommittee discusses and proposes concrete measures for "improving customer service capabilities", "improving and ensuring stability of product quality", and "establishing fair trading practices". The measures are then implemented throughout the entire Group. The subcommittee is chaired by Seven & i Holdings executive officer and senior officer for the Legal Department, Hisataka Noguchi.