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GRI/ISO26000 Content Index

GRI Guidelines G4/ISO 26000 Content Index

Information is included in this report for standard items under GRI (Global Reporting Initiative) G4Sustainability Reporting Guidelines.
There are also entries corresponding to the seven core subjects defined under ISO 26000: Guidance on Social Responsibility.

GRI Items GRI Index ISO26000:2010 Page to Refer
GENERAL STANDARD DISCLOSURES
7.2
The relationship of an organization’s characteristics  to social responsibility
Strategy and Analysis
4.7
Respect for international norms of behaviour
6.2
Organizational governance
7.4.2
Setting the direction of an organization for social responsibility
G4-1 Statement from the most senior decisionmaker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy. Top Message
G4-2 Description of key impacts, risks, and opportunities. Top Message
Tax-Related Risks
Seven & i Holdings' Material Issues
Providing Social Infrastructure for an Aging Society and Declining Population
Providing Safety and Reliability through Products and Stores
Non-Wasteful Usage of Products, Ingredients and Energy
Supporting the Active Role of Women, Youth and Seniors across the Group and in Society
Building an Ethical Society and Improving Resource Sustainability Together with Customers and Business Partners
Organizational Profile
6.3.10
Fundamental principles and rights at work
6.4.1-6.4.2
Labour practices
6.4.3
Employment and employment relationships
6.4.4
Conditions of work and social protection
6.4.5
Social dialogue
6.8.5
Employment creation and skills development
7.8
Voluntary initiatives for social responsibility
G4-3 Name of the organization. Corporate Data
G4-4 Primary brands, products, and/or services. Corporate Data
G4-5 Location of organization’s headquarters. Corporate Data
G4-6 Number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report. Overseas Initiatives
G4-7 Nature of ownership and legal form. Corporate Data
Editorial Policy
G4-8 markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). Corporate Data
G4-9 scale of the organization Corporate Data
G4-10 Total number of employees by employment contract and gender.
Total number of permanent employees by employment type and gender.
Total workforce by employees and supervised workers and by gender.
Total workforce by region and gender.
Whether a substantial portion of the organization’s work is performed by workers who are legally
recognized as self-employed, or by individuals other than employees or supervised workers, including
employees and supervised employees of contractors.
Any significant variations in employment numbers (such as seasonal variations in employment in the
tourism or agricultural industries).
Corporate Data
Overseas Initiatives
Data Section
G4-11 percentage of total employees covered by collective bargaining agreements. Sound Labor-Management Relations
G4-12 organization’s supply chain.
G4-13 Any significant changes during the reporting period regarding the organization’s size, structure,
ownership, or its supply chain/
COMMITMENTS TO EXTERNAL INITIATIVES
G4-14 Whether and how the precautionary approach or principle is addressed by the organization. Risk Management Committee
G4-15 Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. Top Message
Basic Policies of CSR Initiatives
Seven & i Holdings' Material Issues
Providing Social Infrastructure for an Aging Society and Declining Population
Providing Safety and Reliability through Products and Stores
Non-Wasteful Usage of Products, Ingredients and Energy
Supporting the Active Role of Women, Youth and Seniors across the Group and in Society
Building an Ethical Society and Improving Resource Sustainability Together with Customers and Business Partners
G4-16 Memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization
Identified Material Aspects and Boundaries
5.2
Recognizing social responsibility
7.3.2
Determining relevance and significance of core subjects and issues to an organization
7.3.3
An organization's sphere of influence
7.3.4
Establishing priorities for addressing issues
G4-17 All entities included in the organization’s consolidated financial statements or equivalent documents.
Whether any entity included in the organization’s consolidated financial statements or equivalent
documents is not covered by the report. 
Corporate Data
Editorial Policy
G4-18 Process for defining the report content and the Aspect Boundaries.
How the organization has implemented the Reporting Principles for Defining Report Content.
Seven & i Holdings' Material Issues
G4-19 Material Aspects identified in the process for defining report content. Seven & i Holdings' Material Issues
G4-20  For each material Aspect, report the Aspect Boundary within the organization. Seven & i Holdings' Material Issues
G4-21  For each material Aspect, report the Aspect Boundary outside the organization. Seven & i Holdings' Material Issues
G4-22 Effect of any restatements of information provided in previous reports, and the reasons for such restatements. 
G4-23 Significant changes from previous reporting periods in the Scope and Aspect Boundaries. Editorial Policy 
Stakeholder Engagement
5.3
Stakeholder identification and engagement
G4-24 Stakeholder groups engaged by the organization. Stakeholder Engagement
G4-25 Basis for identification and selection of stakeholders with whom to engage. Seven & i Holdings' Material Issues
G4-26 Organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process.  Stakeholder Engagement
Seven & i Holdings' Material Issues
G4-27 Topics and concerns that have been raised through stakeholder engagement, and how the
organization has responded to those key topics and concerns, including through its reporting. Report the
stakeholder groups that raised each of the key topics and concerns.
Stakeholder Engagement
Seven & i Holdings' Material Issues
Report Profile
7.5.3
Types of communication on social responsibility
7.6.2
Enhancing the credibility of reports and claims about social responsibility
G4-28  Reporting period (such as fiscal or calendar year) for information provided. Editorial Policy
G4-29  Date of most recent previous report (if any). Editorial Policy
G4-30 Reporting cycle (such as annual, biennial) Editorial Policy
G4-31 Contact point for questions regarding the report or its contents.
GRI CONTENT INDEX
G4-32 ・ ‘In accordance’ option the organization has chosen.
・ GRI Content Index for the chosen option (see tables below).
・ Reference to the External Assurance Report, if the report has been externally assured.
GRI Guidelines G4/ISO 26000 Content Index
ASSURANCE
G4-33 ・Organization’s policy and current practice with regard to seeking external assurance for the report.
・If not included in the assurance report accompanying the sustainability report,  scope and basis of any external assurance provided.
・Relationship between the organization and the assurance providers.
・Whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report. 
Greenhouse Gas Emissions Verification Statement
Governance
6.2
Organizational governance
7.4.3
Building social responsibility into an organization's governance, systems and procedures
7.7.5
Improving performance
GOVERNANCE STRUCTURE AND COMPOSITION
G4-34 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Corporate Governance
CSR Management
G4-35 Process for delegating authority for economic, environmental and social topics from the highest Corporate Governance
CSR Management
G4-36 whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body. Corporate Governance
CSR Management
G4-37 whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body. Corporate Governance
CSR Management
G4-38 Composition of the highest governance body and its committees Corporate Governance
CSR Management
G4-39 Whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement). Corporate Governance
CSR Management
G4-40 Nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members.
G4-41 processes for the highest governance body to ensure conflicts of interest are avoided and managed.Report whether conflicts of interest are disclosed to stakeholders, including, as a minimum Corporate Governance
CSR Management
HIGHEST GOVERNANCE BODY’S ROLE IN SETTING PURPOSE, VALUES, AND STRATEGY
G4-42 Highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts. Corporate Governance
CSR Management
HIGHEST GOVERNANCE BODY’S COMPETENCIES AND PERFORMANCE EVALUATION
G4-43 Measures taken to develop and enhance the highest governance body’s collective knowledge of
economic, environmental and social topics.
Corporate Governance
CSR Management
G4-44 ・Processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment.

・Actions taken in response to evaluation of the highest governance body’s performance with
respect to governance of economic, environmental and social topics, including, as a minimum, changes in
membership and organizational practice.
Corporate Governance
CSR Management
HIGHEST GOVERNANCE BODY’S ROLE IN RISK MANAGEMENT
G4-45 ・Highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes.

・Whether stakeholder consultation is used to support the highest governance body’s identification
and management of economic, environmental and social impacts, risks, and opportunities.
Corporate Governance
CSR Management
G4-46 ・Highest governance body’s role in reviewing the effectiveness of the organization’s risk  Corporate Governance
CSR Management
G4-47 ・Frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities.
HIGHEST GOVERNANCE BODY’S ROLE IN SUSTAINABILITY REPORTING
G4-48 ・Highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered.
HIGHEST GOVERNANCE BODY’S ROLE IN EVALUATING ECONOMIC, ENVIRONMENTAL AND SOCIAL PERFORMANCE
G4-49 ・Process for communicating critical concerns to the highest governance body
G4-50 ・Nature and total number of critical concerns that were communicated to the highest governance
body and the mechanism(s) used to address and resolve them. 
REMUNERATION AND INCENTIVES
G4-51 Remuneration policies for the highest governance body and senior executives for the below types of remuneration. Corporate Governance
Corporate Governance
G4-52 Process for determining remuneration. 
G4-53 How stakeholders’ views are sought and taken into account regarding remuneration
G4-54 Ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country. 
G4-55 Ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total 
compensation for all employees (excluding the highest-paid individual) in the same country
Ethics and Integrity
4.4
Ethical behaviour
6.6.3
Anti-corruption
G4-56 Organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics.  Basic Policies of CSR Initiatives
G4-57 Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines.  Internal Reporting System
G4-58 Iternal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines.  Internal Reporting System
Communication with Customers
Data Section
SPECIFIC STANDARD DISCLOSURES
GENERIC DISCLOSURES ON MANAGEMENT APPROACH
G4-DMA Why the Aspect is material.
6
Guidance on social responsibility core subjects
7.3.1
Due diligence
7.4.3
Building social responsibility into an organization's governance, systems and procedures
7.7.3
Reviewing an organization’s progress and performance on social responsibility
7.7.5
Improving performance
Seven & i Holdings' Material Issues
CATEGORY: ECONOMIC
 Aspect: Economic Performance
G4-EC1 Direct economic value generated AND DISTRIBUTED
6.8.1-6.8.2
Community involvement and development
6.8.3
Community involvement
6.8.7
Wealth and income creation
6.8.9
Social investment
Social Contribution Activities Costs (FY2016)
G4-EC2 Financial implications and other risks and opportunities for
the organization's activities due to climate change
6.5.5
Climate change mitigation and adaptation
Non-Wasteful Usage of Products, Ingredients and Energy
G4-EC3 Coverage of the organization's defined benefit plan obligations
6.8.7
Wealth and income creation
G4-EC4 Financial assistance received from government 
Aspect: Market Presence
G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operatIon
6.3.7
Discrimination and vulnerable groups
6.3.10
Fundamental principles and rights at work
6.4.3
Employment and employment relationships
6.4.4
Conditions of work and social protection
6.8.1-6.8.2
Community involvement and development
G4-EC6 Proportion of senior management hired from the local community at significant locations of operat
6.4.3
Employment and employment relationships
6.8.1-6.8.2
Community involvement and development
6.8.5
Employment creation and skills development
6.8.7
Wealth and income creation
Aspect: Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported
6.3.9
Economic, social and cultural rights
6.8.1-6.8.2
Community involvement and development
6.8.7
Wealth and income creation
6.8.9
Social investment
Providing Social Infrastructure for an Aging Society and Declining Population
G4-EC8 Significant indirect economic impacts, including the extent of impacts
6.3.9
Economic, social and cultural rights
6.6.6
Promoting social responsibility in the value chain
6.6.7
Respect for property rights
6.7.8
Access to essential services
6.8.1-6.8.2
Community involvement and development
6.8.5
Employment creation and skills development
6.8.7
Wealth and income creation
6.8.9
Social investment
Providing Social Infrastructure for an Aging Society and Declining Population
Social Contribution Activities
 Aspect: Procurement Practices
G4-EC9 Proportion of spending on local suppliers at significant locations of operation
6.4.3
Employment and employment relationships
6.6.6
Promoting social responsibility in the value chain
6.8.1-6.8.2
Community involvement and development
6.8.7
Wealth and income creation
CATEGORY: ENVIRONMENTAL
6.5.1-6.5.2
The environment
Aspect: Materials
G4-EN1 Materials used by weight or volume
6.5.4
Sustainable resource use
G4-EN2 Percentage of materials used that are recycled input materials
6.5.4
Sustainable resource use
Promoting Food Recycling and Reducing Waste
Data Section
Aspect: Energy
G4-EN3 Energy consumption within the organization
6.5.4
Sustainable resource use
Reducing Environmental Impact
Data Section
G4-EN4 Energy consumption outside of the organization
6.5.4
Sustainable resource use
G4-EN5 Energy intensity
6.5.4
Sustainable resource use
G4-EN6 Reduction of energy consumption
6.5.4
Sustainable resource use
6.5.5
Climate change mitigation and adaptation
Reducing Environmental Impact
Reducing Environmental Impact in the Supply Chain
Data Section
G4-EN7 Reductions in energy requirements of products and services
6.5.4
Sustainable resource use
6.5.5
Climate change mitigation and adaptation
Reducing Environmental Impact
Data Section
Aspect: Water
G4-EN8 Total water withdrawal by source
6.5.4
Sustainable resource use
Reducing Environmental Impact
Data Section
G4-EN9 Water sources significantly affected by withdrawal of water
6.5.4
Sustainable resource use
G4-EN10 Percentage and total volume of water recycled and reused
6.5.4
Sustainable resource use
Aspect: Biodiversity
G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas
6.5.6
Protection of the environment, biodiversity and restoration of natural habitats
G4-EN12 Description on significant impacts on activities, products,and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas
6.5.6
Protection of the environment, biodiversity and restoration of natural habitats
G4-EN13 Habitats protected or restored
6.5.6
Protection of the environment, biodiversity and restoration of natural habitats
Sustainable Forest Conservation Activities
G4-EN14 Total number of iucn red list species and national conservation list species With habitats in areas affected by operations, by level of extinction risk
6.5.6
Protection of the environment, biodiversity and restoration of natural habitats
Aspect: Emissions
G4-EN15 Direct greenhouse gas (GHG) emissions (SCOPE 1)
6.5.5
Climate change mitigation and adaptation
Attaining an Appropriate Grasp of Environmental Impact
Greenhouse Gas Emissions Verification Statement
Data Section
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (SCOPE 2)
6.5.5
Climate change mitigation and adaptation
Attaining an Appropriate Grasp of Environmental Impact
Greenhouse Gas Emissions Verification Statement
Data Section
G4-EN17 Other indirect greenhouse gas (GHG) emissions (SCOPE 3)
6.5.5
Climate change mitigation and adaptation
Attaining an Appropriate Grasp of Environmental Impact
Reducing Environmental Impact in the Supply Chain
Data Section
G4-EN18 Greenhouse gas (GHG) emissions intensity
6.5.5
Climate change mitigation and adaptation
G4-EN19 Reduction of greenhouse gas (GHG) emissions
6.5.5
Climate change mitigation and adaptation
Attaining an Appropriate Grasp of Environmental Impact
Reducing Environmental Impact in the Supply Chain
Data Section
G4-EN20 Emissions of ozone-depleting substances (ODS)
6.5.3
Prevention of pollution
6.5.5
Climate change mitigation and adaptation
Management of CFCs
G4-EN21 Nox, Sox, and other significant air emissions
6.5.3
Prevention of pollution
Aspect: Effluents and Waste
G4-EN22 Total water discharge by quality and destination
6.5.3
Prevention of pollution
6.5.4
Sustainable resource use
G4-EN23 Total weight of waste by type and disposal method
6.5.3
Prevention of pollution
Promoting Food Recycling and Reducing Waste
Reduce Packaging Material
Data Section
G4-EN24 Total number and volume of significant spills
6.5.3
Prevention of pollution
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the basel convention2 annex I, II, III, and VIII, and percentage of transported waste shipped internationally
6.5.3
Prevention of pollution
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization’s discharges of water and runoff
6.5.3
Prevention of pollution
6.5.4
Sustainable resource use
6.5.6
Protection of the environment, biodiversity and restoration of natural habitats
Aspect: Products and Services
G4-EN27 Extent of impact mitigation of environmental impacts of products and services
6.5.3
Prevention of pollution
6.5.4
Sustainable resource use
6.5.5
Climate change mitigation and adaptation
6.7.5
Sustainable consumption
Reducing Environmental Impact
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category
6.5.3
Prevention of pollution
6.5.4
Sustainable resource use
6.7.5
Sustainable consumption
Promoting Food Recycling and Reducing Waste
Reduce Packaging Material
Data Section
Aspect: Compliance
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance With environmental laws and regulations
4.6
Respect for the rule of law
Aspect: Transport
G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization's operations, and transporting members of the workforce
6.5.4
Sustainable resource use
6.6.6
Promoting social responsibility in the value chain
Reducing Environmental Impact in the Supply Chain
Aspect: Overall
G4-EN31 Total environmental protection expenditures and investments by type
6.5.1-6.5.2
The environment
Aspect: Supplier Environmental Assessment
G4-EN32 Percentage of new suppliers that were screened using environmental criteria
6.3.5
Avoidance of complicity
6.6.6
Promoting social responsibility in the value chain
7.3.1
Due diligence
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken
6.3.5
Avoidance of complicity
6.6.6
Promoting social responsibility in the value chain
7.3.1
Due diligence
Strengthening the Business Partner Action Guidelines
Aspect: Environmental Grievance Mechanisms
G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms
6.3.6
Resolving grievances
CATEGORY: SOCIAL
SUB-CATEGORY: LABOR PRACTICES AND DECENT WORK 
6.4.1-6.4.2
Labour practices
Aspect: Employment
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region
6.4.3
Employment and employment relationships
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation
6.4.4
Conditions of work and social protection
6.8.7
Wealth and income creation
G4-LA3 Return to work and retention rates after parental leave, by gender
6.4.4
Conditions of work and social protection
Aspect: Labor/Management Relations
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements
6.4.3
Employment and employment relationships
6.4.5
Social dialogue
Aspect: Occupational Health and Safety
G4-LA5 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs
6.4.6
Health and safety at work
Consideration for Occupational Safety and Health
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender
6.4.6
Health and safety at work
6.8.8
Health
Data Section
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation
6.4.6
Health and safety at work
6.8.8
Health
G4-LA8 Health and safety topics covered in formal agreements with trade unions
6.4.6
Health and safety at work
Aspect: Training and Education
G4-LA9 Average hours of training per year per employee by gender, and by employee category
6.4.7
Human development and training in the workplace
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings
6.4.7
Human development and training in the workplace
6.8.5
Employment creation and skills development
Assuring Fair Assessment and Treatment of Employees
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category
6.4.7
Human development and training in the workplace
Aspect: Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity
6.2.3
Decision-making processes and structures
6.3.7
Discrimination and vulnerable groups
6.3.10
Fundamental principles and rights at work
6.4.3
Employment and employment relationships
Data Section
Aspect: Equal Remuneration for Women and Men
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation
6.3.7
Discrimination and vulnerable groups
6.3.10
Fundamental principles and rights at work
6.4.3
Employment and employment relationships
6.4.4
Conditions of work and social protection
Aspect: Supplier Assessment for Labor Practices
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria
6.3.5
Avoidance of complicity
6.4.3
Employment and employment relationships
6.6.6
Promoting social responsibility in the value chain
7.3.1
Due diligence
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken
6.3.5
Avoidance of complicity
6.4.3
Employment and employment relationships
6.6.6
Promoting social responsibility in the value chain
7.3.1
Due diligence
Strengthening the Business Partner Action Guidelines
Aspect: Labor Practices Grievance Mechanisms
G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms
6.3.6
Resolving grievances
Data Section
SUB-CATEGORY: HUMAN RIGHTS
Aspect: Investment
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening
6.3.3
Due diligence
6.3.5
Avoidance of complicity
6.6.6
Promoting social responsibility in the value chain
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
6.3.5
Avoidance of complicity
Aspect: Non-discrimination
G4-HR3 Total number of incidents of discrimination and corrective actions taken
6.3.6
Resolving grievances
6.3.7
Discrimination and vulnerable groups
6.3.10
Fundamental principles and rights at work
6.4.3
Employment and employment relationships
Aspect: Freedom of Association and Collective Bargaining
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights
6.3.3
Due diligence
6.3.4
Human rights risk situations
6.3.5
Avoidance of complicity
6.3.8
Civil and political rights
6.3.10
Fundamental principles and rights at work
6.4.5
Social dialogue
6.6.6
Promoting social responsibility in the value chain
Aspect: Child Labor
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor
6.3.3
Due diligence
6.3.4
Human rights risk situations
6.3.5
Avoidance of complicity
6.3.7
Discrimination and vulnerable groups
6.3.10
Fundamental principles and rights at work
6.6.6
Promoting social responsibility in the value chain
6.8.4
Education and culture
Aspect: Forced or Compulsory Labor
G4-HR6 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.
6.3.3
Due diligence
6.3.4
Human rights risk situations
6.3.5
Avoidance of complicity
6.3.10
Fundamental principles and rights at work
6.6.6
Promoting social responsibility in the value chain
Aspect: Security Practices
G4-HR7 Percentage of security personnel trained in the organization's human rights policies or procedures that are relevant to operations
6.3.4
Human rights risk situations
6.3.5
Avoidance of complicity
6.6.6
Promoting social responsibility in the value chain
Aspect: Indigenous Rights
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken
6.3.4
Human rights risk situations
6.3.6
Resolving grievances
6.3.7
Discrimination and vulnerable groups
6.3.8
Civil and political rights
6.6.7
Respect for property rights
6.8.3
Community involvement
Aspect: Assessment
G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments
6.3.3
Due diligence
6.3.4
Human rights risk situations
6.3.5
Avoidance of complicity
Aspect: Supplier Human Rights Assessment
G4-HR10 Percentage of new suppliers that were screened using human rights criteria
6.3.3
Due diligence
6.3.4
Human rights risk situations
6.3.5
Avoidance of complicity
6.6.6
Promoting social responsibility in the value chain
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken
6.3.3
Due diligence
6.3.4
Human rights risk situations
6.3.5
Avoidance of complicity
6.6.6
Promoting social responsibility in the value chain
Strengthening the Business Partner Action Guidelines
Aspect: Human Rights Grievance Mechanisms
G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms
6.3.6
Resolving grievances
SUB-CATEGORY: SOCIETY
Aspect: Local Communities
G4-SO1 Percentage of operations With implemented local community engagement, impact assessments, and development programs
6.3.9
Economic, social and cultural rights
6.5.1-6.5.2
The environment
6.5.3
Prevention of pollution
6.8
Community involvement and development
Support for Childcare and Child-Raising
Sustainable Forest Conservation Activities
Social Contribution Activities
G4-SO2 Operations with significant actual and potential negative impacts on local communities
6.3.9
Economic, social and cultural rights
6.5.3
Prevention of pollution
6.8
Community involvement and development
Aspect: Anti-corruption
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified
6.6.1-6.6.2
Fair operating practices
6.6.3
Anti-corruption
G4-SO4 Communication and training on anti-corruption policies and procedures
6.6.1-6.6.2
Fair operating practices
6.6.3
Anti-corruption
6.6.6
Promoting social responsibility in the value chain
Education and Training of Employees
G4-SO5 Confirmed incidents of corruption and actions taken
6.6.1-6.6.2
Fair operating practices
6.6.3
Anti-corruption
System for Prevention of Noncompliance regarding Business Partners
Aspect: Public Policy
G4-SO6 Total value of political contributions by country and recipient/beneficiary
6.6.1-6.6.2
Fair operating practices
6.6.4
Responsible political involvement
Aspect: Anti-competitive Behavior
G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes
6.6.1-6.6.2
Fair operating practices
6.6.5
Fair competition
6.6.7
Respect for property rights
System for Prevention of Noncompliance regarding Business Partners
Aspect: Compliance
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations
4.6
Respect for the rule of law
System for Prevention of Noncompliance regarding Business Partners
Aspect: Supplier Assessment for Impacts on Society
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society
6.3.5
Avoidance of complicity
6.6.1-6.6.2
Fair operating practices
6.6.6
Promoting social responsibility in the value chain
6.8.1-6.8.2
Community involvement and development
7.3.1
Due diligence
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken
6.3.5
Avoidance of complicity
6.6.1-6.6.2
Fair operating practices
6.6.6
Promoting social responsibility in the value chain
6.8.1-6.8.2
Community involvement and development
7.3.1
Due diligence
Strengthening the Business Partner Action Guidelines
Aspect: Grievance Mechanisms for Impacts on Society
G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms
6.3.6
Resolving grievances
6.6.1-6.6.2
Fair operating practices
6.8.1-6.8.2
Community involvement and development
SUB-CATEGORY: PRODUCT RESPONSIBILITY
Aspect: Customer Health and Safety
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement
6.7.1-6.7.2
Consumer issues
6.7.4
Protecting consumers'health and safety
6.7.5
Sustainable consumption
6.8.8
Health
Building a Quality Control System
Food Traceability
Consideration to Health
Appropriate Disclosure of Information on Products and Services
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes
4.6
Respect for the rule of law
6.7.1-6.7.2
Consumer issues
6.7.4
Protecting consumers'health and safety
6.7.5
Sustainable consumption
6.8.8
Health
Aspect: Product and Service Labeling
G4-PR3 Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements
6.7.1-6.7.2
Consumer issues
6.7.3
Fair marketing, factual and unbiased information and fair contractual practices
6.7.4
Protecting consumers'health and safety
6.7.5
Sustainable consumption
6.7.9
Education and awareness
Appropriate Disclosure of Information on Products and Services
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes
4.6
Respect for the rule of law
6.7.1-6.7.2
Consumer issues
6.7.3
Fair marketing, factual and unbiased information and fair contractual practices
6.7.4
Protecting consumers'health and safety
6.7.5
Sustainable consumption
6.7.9
Education and awareness
G4-PR5 Results of surveys measuring customer satisfaction
6.7.1-6.7.2
Consumer issues
6.7.6
Consumer service, support, and complaint and dispute resolution
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Overseas Initiatives
Aspect: Marketing Communications
G4-PR6 Sale of banned or disputed products
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes
4.6
Respect for the rule of law
6.7.1-6.7.2
Consumer issues
6.7.3
Fair marketing, factual and unbiased information and fair contractual practices
Aspect: Customer Privacy
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data
6.7.1-6.7.2
Consumer issues
6.7.7
Consumer data protection and privacy
Aspect: Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
4.6
Respect for the rule of law
6.7.1-6.7.2
Consumer issues
6.7.6
Consumer service, support, and complaint and dispute resolution

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