Message from the President
Seven & i Holdings covers a globally unrivaled, diverse range of business categories,including convenience stores, superstores, department stores, specialty stores, banking and Internet business, and we continue to expand the potential of retail services. For example, Seven Premium, our Group’s shared private brand, has completely changed the concept of the private brand through its commitment to quality. It has grown as a brand and is trusted by our customers. This year will mark the 10th year since its launch.
Today, a wide range of Group businesses are working together to provide products and services that meet the needs of our customers at every stage of their lives. At the same time, as those needs change, we are reexamining the store design and the products that we offer at our convenience stores, superstores and department stores, further accelerating innovation in each of those categories. Furthermore, as we attempt to open up a new age in retail service that addresses the needs of the individual customer at anytime and anywhere, we are bringing together the business infrastructure we have cultivated to date, including our network of stores, information, and distribution networks, with our IT achievements.
As the waves of change buffeting our everyday lives come at an ever-increasing pace, we must respond swiftly to customer expectations. To do that, we will continue working to uncover the latent needs of our customers, and take on the challenge of creating new value.
At Seven & i Holdings, we value the words “sincere” and “trust,” which are part of our founding creed. As we work to build an even closer relationship of trust with our customers and all of our stakeholders, we will continue to deliver a remarkable experience that generates convenience, comfort, security and satisfaction in everyday life.